I'm excited to explore your job posting. After taking a break from my career to focus on being a full-time stay-at-home mother to my autistic child, I'm eager to contribute my skills and experience to a new role. I've always enjoyed traveling and helping others, and I'm looking forward to the opportunity to re-engage with the professional world.
Overview
13
13
years of professional experience
Work History
Bartender
Chankalas Bar
El Paso, TX
01.2020 - 01.2022
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Processed payments accurately and efficiently with POS system.
Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleansed glasses with sanitizing solution after each use.
Resolved customer complaints in a professional manner.
Adhered to state regulations regarding serving alcohol responsibly.
Attended regular training sessions to stay updated on new products or trends.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Developed good working relationships with fellow employees through effective communication.
Checked identification cards for proof of age prior to serving alcohol beverages.
Participated in weekly team meetings to discuss goals and objectives set by management.
Checked identification of guests to verify age requirements for alcohol purchase.
Assistant Manager
Dollar General
Chester, VA
03.2017 - 04.2018
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Established processes for monitoring customer satisfaction levels.
Created reports on sales trends, inventory levels, and financial data.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Implemented new procedures or systems to improve efficiency within the organization.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Reviewed completed work to verify consistency, quality, and conformance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reading Lab Assistant
El Paso Community College
El Paso
09.2010 - 12.2014
Assisted students with scheduling their tests and providing information about the testing policies.
Administered exams to students in a secure, professional environment while ensuring test security protocols were followed.
Verified student identification documents prior to administering examinations.
Monitored student activities during examinations to ensure they comply with procedures and regulations.
Maintained records of student attendance and results for each examination session.
Ensured that all necessary materials were prepared before each exam session such as answer sheets, pencils, calculators.
Scanned completed answer sheets into an electronic system for grading and recordkeeping purposes.
Reviewed examination results with instructors to ensure accuracy of scores and identify any discrepancies.
Managed communication between instructors and students regarding test dates, locations, times.
Adhered to strict confidentiality guidelines when handling sensitive data related to student exams.
CNA
Nurses Unlimited
, Texas
10.2009 - 03.2013
Company Overview: Healthcare Services
Healthcare Services
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Reported changes in patient conditions to registered nurse or physician.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Monitored food intake and output as directed by nursing staff.
Certified Nursing Assistant (CNA)
University Medical Center of El Paso
El Paso
01.2009 - 12.2009
Company Overview: Healthcare Services
Healthcare Services
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Transported patients to treatment units, using wheelchair or strher.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Cleaned and sanitized patient rooms according to established protocols.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Collected specimens for testing purposes upon request from physicians or nurses.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Responded quickly to emergency situations involving sudden illness or injury.
Participated in educational programs related to nursing assistant skills development.
Education
Associate Degree - Psychology, Nursing
EPCC
El Paso
08.2011
High School -
Chapin High School
El Paso, Texas
06.2008
References
Chris Montes, 612-807-3333, X-ray technician
Derek Aalderts, President ITZCOR LLC, 505-710-5386
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