Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yadira Zavalza

Ramona,CA

Summary

Detail-oriented Front Office Coordinator with expertise in patient scheduling, office administration, and software proficiency. Committed to enhancing patient flow and ensuring seamless office operations.

Overview

7
7
years of professional experience

Work History

Dental Front Office Coordinator

Palm Dental Group
San Diego, CA
08.2023 - 08.2024
  • Managed patient scheduling and appointment confirmations using dental practice management software.
  • Coordinated insurance verification and patient billing processes to ensure accurate claims submissions.
  • Assisted with front office operations, enhancing patient flow and reducing wait times during peak hours.
  • Developed and maintained efficient filing systems for patient records, ensuring compliance with HIPAA regulations.

Dental Assistant

Palm Dental Group
San Diego, CA
02.2023 - 08.2024
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Trained new staff on office protocols and patient management techniques.
  • Educated patients on post-operative care and oral hygiene practices.
  • Managed dental records ensuring accuracy and confidentiality.

Supply Chain Specialist

United States Marine Corps
Oceanside, CA
07.2017 - 07.2022
  • Managed supply chain operations to ensure timely availability of materials and equipment.
  • Streamlined procurement processes for operational efficiency and cost-effectiveness.
  • Coordinated logistics for the distribution of supplies across multiple units.
  • Analyzed inventory levels to maintain optimal stock and prevent shortages.

Education

No Degree - Business

Southwestern College
Chula Vista, CA
06-2027

Dental Assistant - Dental

Concorde Career College
San Diego, CA
06-2023

Skills

  • Software proficiency
  • Office administration
  • Phone etiquette
  • Patient scheduling
  • Excellent multitasking capability
  • Organization and time management

Languages

Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Dental Front Office Coordinator

Palm Dental Group
08.2023 - 08.2024

Dental Assistant

Palm Dental Group
02.2023 - 08.2024

Supply Chain Specialist

United States Marine Corps
07.2017 - 07.2022

No Degree - Business

Southwestern College

Dental Assistant - Dental

Concorde Career College