Yael Alvarez - Sales / Retail Associate, Cashier, Floor Associate - Picky Thrifter

Summary

Dynamic Sales Associate with proven expertise at Picky Thrifter, like being good in customer engagement and cash handling accuracy. Recognized for enhancing the shopping experience through effective product recommendations and visually appealing displays. Committed to reliability and developing positive customer relationships, contributing to increased sales and repeat business.

Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.

Overview

2

years of professional experience

Work History

Sales / Retail Associate, Cashier, Floor Associate

Picky Thrifter

9103 Gaither Rd Gaithersburg, MD 20877 US

10.2023 - Current

Assisted customers with product selection and inquiries to enhance shopping experience.
Managed inventory levels, ensuring optimal stock availability and organization.
Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
Developed visually appealing merchandise displays to increase product visibility and sales.
Collaborated with team members to achieve daily operational goals and improve efficiency.
Conducted regular audits of merchandise and store layout for compliance with visual standards.
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Greeted customers, helped locate merchandise, and suggested suitable options.
Helped customers complete purchases, locate items, and join reward programs.
Engaged in friendly conversation with customer to better uncover individual needs.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Education

(BBA) With A Marketing Concentration - Marketing

Montgomery College

Rockville, MD

05-2026

Skills

Reliability
Customer engagement

Positive and engaging demeanor
Cash handling accuracy

Accomplishments

Picky Thrifter Pop-Up Shop Associate / Social Media Coordinator

Assisted in launching and operating a pop-up retail store, supporting daily setup, merchandising, and customer engagement
Managed and grew the brand’s social media presence by creating consistent posts and stories, increasing follower engagement and visibility
Streamlined the shipping and order fulfillment process, improving efficiency and reducing processing time
Collaborated with a small team to maintain brand image and ensure smooth in-person and online operations

Languages

Spanish

Native or Bilingual

English