Yael Fonseca
Phoenix ,AZ
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Excelled in multitasking and problem-solving, significantly improving service efficiency. Adept at fostering teamwork and collaboration, coupled with a strong ability to communicate effectively under pressure. Achieved notable success in fast-paced environments by leveraging exceptional customer service and adaptability skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
Phoenix, AZ
09.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Burger King
Cook/Cashier
Phoenix, AZ
10.2022 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
Languages
Spanish
Professional Working
Timeline
Sales Associate
Walmart
09.2023 - 09.2024
Burger King
Cook/Cashier
10.2022 - 09.2023
High School Diploma -
Trevor Browne High School