eden Weimer
Genet Hope
Ashburn ,VA
Summary
Technical school graduate seeking position in the maintenance industry where skills, education, and experience can be utilized Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Technician
Camping World
05.2023 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Senior Technician
Equity Residential
02.2015 - 01.2023
- Oversee all Maintenance and Handyman work for Residential Properties
- Drywall installation and Framing, All flooring installation and repairs
- Painting interior and exterior of properties
- General plumbing work
- General Electric work a A/C and Heat
- General Maintenance and handyman work.
Maintenance Trainee
Home Builders Institute
07.2013 - 10.2014
- Basic Electrical Wiring- installed single-pole, 3 and 4-way switches, receptacles, and light fixtures
- Basic Plumbing-installed toilet, sinks, garbage disposal, and related hardware (faucets), and joined PVC pipes and PEX tubing
- Soldered Copper Tubing
- Basic Carpentry-hung and finished Sheetrock and T-111, basic wall framing, changed lock sets and framed windows, built laminate countertops
- Floor Care buffed/waxed dormitories; installed VCT and vinyl cove base; installed and grouted ceramic tile
- Safety-able to safely use, identify, and store hand and power tools
- Grounds Maintenance- utilized push mower and weed eater; planting and mulching; trash removal
- Painting interior/exterior brush and roller - walls, trim, and concrete; patched Sheetrock
- HVAC- change filters and patch ductwork.
Education
Diploma -
High School
Received certificate, Home Builders Institute Facilitates Maintenances -
Old Dominion Job Corps
10.2014
Skills
- Preventive Maintenance
- Project Oversight
- Equipment Troubleshooting
- Customer Service
- Technical Support
- Installation and Repair
Certification
- OSHA 10 Certification
- Ramset Powder - Actuated Tools
- EPA 608 Type 1 and 2
Professional Profile
years of hands-on experience while attending school, making both classrooms and campus improvements to buildings and facilities, retail background with emphasis on customer satisfaction and quick problem-solving, previous training in computer applications, internet, along with excellent telephone skills
Timeline
Service Technician
Camping World
05.2023 - Current
Senior Technician
Equity Residential
02.2015 - 01.2023
Maintenance Trainee
Home Builders Institute
07.2013 - 10.2014
Diploma -
High School
Received certificate, Home Builders Institute Facilitates Maintenances -
Old Dominion Job Corps
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