Ensured compliance with local, state, and federal regulations.
Analyzed market trends to identify new business opportunities.
Researched potential partners in order to expand services offered.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Analytics Manager
Red Sea Restaurant & Bar
Charlotte, North Carolina
01.2021 - 12.2022
Researched industry and technologies to identify and integrate optimal tools for analytics needs.
Leveraged data from multiple sources to deliver clear, concise and data-driven insights.
Used statistical software to analyze and process large data sets.
Followed industry innovations and emerging trends through scientific articles, conference papers or self-directed research.
Recommended data analysis tools to address business issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Manager
Red Sea Restaurant & Bar
Charlotte, North Carolina
08.2019 - 12.2021
Monitored staff performance and addressed issues.
Trained employees on additional job positions to maintain coverage of roles.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Entered time and attendance logs in preparation for payroll.
Established and managed yearly budgets of up to $300,000.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Education
Bachelor of Science - Management Information Systems
University of North Carolina At Charlotte
Charlotte, NC
05-2025
Bachelor of Science - Business Analytics
University of North Carolina At Charlotte
Charlotte, NC
05.2024
Associate of Arts - Business
Central Piedmont Community College
Charlotte, NC
05.2021
Skills
Certification: Certified in Microsoft Excel, PowerPoint, Outlook, And Word Completed: 2021 / Google Analytics (certification in progress, Completion Date: 05/20/2025)
Consulting Skills: Business Analytics, Data Visualization, Project Management, Management Information Systems
Bike Rental Data Analysis: Developed a predictive model using logistic regression, decision trees, and cluster analysis to analyze factors influencing bike rental demand, focusing on weather, time of day, season, and temperature, to optimize rental patterns in urban areas.
Revenue Optimization and Data Analysis: leveraging the Clover POS system to analyze sales data and identify profitable items and seasonal trends, optimizing menu offerings and pricing strategies to maximize revenue during my time as an owner.
Languages
Tigrinya
Native/ Bilingual
Amharic
Professional
Timeline
Owner
Red Sea Restaurant & Bar LLC
01.2023 - Current
Analytics Manager
Red Sea Restaurant & Bar
01.2021 - 12.2022
Manager
Red Sea Restaurant & Bar
08.2019 - 12.2021
Bachelor of Science - Management Information Systems