Yah Wantoe
Boulder,CO
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
Renal Care Group
07.2021 - 09.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Phlebotomist Technician
Mercy Medical Center, Des Moines, CHI Health
05.2019 - 11.2022
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Patient Care Technician
Frenuisus Medical Dialysis Center
12.2018 - 05.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Lab Technician
Octapharma Plasma
07.2015 - 11.2018
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Phlebotomist
Octapharma Plasma Center
01.2013 - 11.2017
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Front Desk Receptionist
Octapharma Plasma Center
01.2013 - 07.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Medical Assistant And Radiology - Medical
Vattaroc Community College
Des Moines, IA05.2014
Skills
- Basic life support
- Vital signs monitoring
- Patient observation
- Blood glucose testing
- Catheter care
- Infection control
- Phlebotomy techniques
- Emergency response
- Data collection
- Patient education
- Infection prevention
Timeline
Patient Care Technician
Renal Care Group
07.2021 - 09.2024
Phlebotomist Technician
Mercy Medical Center, Des Moines, CHI Health
05.2019 - 11.2022
Patient Care Technician
Frenuisus Medical Dialysis Center
12.2018 - 05.2019
Lab Technician
Octapharma Plasma
07.2015 - 11.2018
Phlebotomist
Octapharma Plasma Center
01.2013 - 11.2017
Front Desk Receptionist
Octapharma Plasma Center
01.2013 - 07.2016
Medical Assistant And Radiology - Medical
Vattaroc Community College
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