Yahaira Yanes
Houston,TX
Summary
Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaner
Happy Homes R.S.
10.2018 - 12.2024
- Managed people and clients
- Kept up with supplies
- Assisted with sales
- Handled situations to please the customer
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Assistant
Solr & H2o Pro
10.2022 - 01.2023
- Reached out to customers about the product
- Customer Service on the line and appointment setting
- Communicated with customers to adapt to the product
Education
High School -
Blanson Cte High School
Houston, TX02.2025
Skills
- Leadership
- Teamwork
- Communication
- Problem Solving
- Fast learner
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Workload management
- Reliability and punctuality
- Team collaboration
Accomplishments
- NCCER core and OSHA 30 certifications
- State Medal- VASE- 2023/2024/2025
- District Medal- SkillsUSA: Masonry- 2023/2024/2025
- Blue Ribbon- Houston Rodeo Art Competition- 2023/2024/2025
- Rodeo Quick Draw- Reserve Grand Champion- 2024
- Aldine FFA art auction- 2024
Certification
- OSHA Certified
Timeline
Assistant
Solr & H2o Pro
10.2022 - 01.2023
Cleaner
Happy Homes R.S.
10.2018 - 12.2024
High School -
Blanson Cte High School
- OSHA Certified
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