Yahcub Sylla

• Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
• Supported management in strategic planning initiatives to drive business growth and achieve operational goals.
• Enhanced team productivity by scheduling and delegating tasks effectively.

• Caregiver for people with developmental disabilities to achieve the highest practical fulfillment of lifelong ambitions and dreams
• Provided clients with excellent customer service and care.

Coach and Director, Skyhawks Sports Academy

- Leadership and Management: Successfully led and managed multiple sports camps, ensuring a safe, fun, and educational environment for all participants.- Program Development: Developed and implemented age-appropriate training programs for basketball, football, and soccer, catering to various skill levels and promoting overall athletic development.- Team Collaboration: Worked closely with other coaches and staff to coordinate schedules, plan activities, and ensure smooth camp operations.- Mentorship: Provided mentorship and guidance to young athletes, fostering their growth both on and off the field.- Parent and Community Engagement: Engaged with parents and the local community to promote Skyhawks programs, resulting in increased participation and positive feedback.!