Yahell Santiago
Reading,PA
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and loyalty at Footlocker. Skilled in customer service and retail sales, adept at problem-solving and fostering team collaboration. Demonstrated ability to boost client engagement and repeat business, ensuring a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Footlocker
2022.12 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Alberto Melendez
Orocovis, PR09.2011
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Money Handling
- Product Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Footlocker
2022.12 - Current
High School Diploma -
Alberto Melendez
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