Yahia Metawea
Woodbridge,VA
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Manassas, Virginia
08.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Adhered to post orders while maintaining a visible presence around the property.
Retail Sales Manager
Hi Level Fashion
Woodbridge, VA
07.2024 - 11.2024
- Developed strategies to increase sales and profitability.
- Created weekly and monthly reports on store performance and sales objectives.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Conducted regular inventory checks to ensure accuracy of product counts.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Planned promotional events such as in-store discounts or special offers.
- Maintained a clean work environment to promote safety standards.
Kiosk Manager
Flueroma
Woodbridge, VA
01.2024 - 07.2024
- Ensured kiosks were stocked with merchandise and promotional materials.
- Monitored customer feedback to identify opportunities for improvement of the kiosk experience.
- Trained new staff on operating procedures, safety protocols, and customer service standards.
- Resolved customer inquiries in a timely manner.
- Developed strategies to increase sales volume at each kiosk location.
- Maintained accurate records of inventory levels and transactions.
- Evaluated existing operations and implemented process improvements as needed.
- Coordinated with vendors to order supplies and restock merchandise when necessary.
Restaurant Manager
Brooklyn Bagel Bakery
Woodbridge, VA
12.2020 - 07.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Kiosk Manager
My Jewelry Palace
Woodbridge, VA
08.2022 - 01.2023
- Ensured kiosks were stocked with merchandise and promotional materials.
- Monitored customer feedback to identify opportunities for improvement of the kiosk experience.
- Provided ongoing coaching and mentorship for junior staff members.
- Implemented security measures such as surveillance cameras and access control systems at each site.
- Designed and constructed visually appealing displays to attract additional customers.
- Cultivated loyal customer base by providing excellent customer service.
- Managed sales team to maximize sales revenue and exceed corporate goals.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA05-2027
High School Diploma -
Freedom High School
Woodbridge, VA05-2023
Skills
- EZ Cad Certified
- Word and PowerPoint Certified
- Bilingual
- Electronic surveillance
- Metal detector operation
- Visitor tracking
- Premises patrol
- Identification verification
- Stationary surveillance
- Personnel screening
- Surveillance expertise
- Conflict de-escalation
- Dispatch
- Shift work experience
- Superior customer service
- Alarm monitoring
- General security
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
- DCJS Secuirty License
- Word Certified
- PowerPoint Certified
- Excel Certified
- EZ Cad Certfied
References
References available upon request.
Timeline
Security Officer
Securitas Security Services USA
08.2024 - Current
Retail Sales Manager
Hi Level Fashion
07.2024 - 11.2024
Kiosk Manager
Flueroma
01.2024 - 07.2024
Kiosk Manager
My Jewelry Palace
08.2022 - 01.2023
Restaurant Manager
Brooklyn Bagel Bakery
12.2020 - 07.2024
Bachelor of Science - Information Technology
George Mason University
High School Diploma -
Freedom High School
Similar Profiles
MARCELA BUSSEYMARCELA BUSSEY
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Abdullahi ShirdonAbdullahi Shirdon
Control Room Operator at Securitas Security Services USAControl Room Operator at Securitas Security Services USA
Barbara SweeneyBarbara Sweeney
Security Site Supervisor at Securitas Security Services USASecurity Site Supervisor at Securitas Security Services USA
Charles WheelerCharles Wheeler
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Crystal ArcherCrystal Archer
Barracks Manager for USMC at ISN CorporationBarracks Manager for USMC at ISN Corporation