Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yahir Escobedo

Brownsville,Texas

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Operate power equipment such as forklift and other equipment to load pallets and down stock.

Overview

1
1
year of professional experience

Work History

Building Materials Sales Associate

Lowes Home Improvment
03.2023 - Current
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
  • Educated new sales staff on store policies and customer support operations.

Cashier/Shelf Stocker

A&V Lopez Supermarket
10.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma -

Lopez Early College High School
Brownsville, TX
06.2023

Skills

  • Competitor Analysis
  • Inventory Management
  • Technical Proficiency
  • Teamwork Abilities
  • Skilled Collaborator
  • Rapid and Adaptive
  • Effective cross functional communicator
  • Solution Oriented professional

Languages

Spanish
Native or Bilingual

Timeline

Building Materials Sales Associate

Lowes Home Improvment
03.2023 - Current

Cashier/Shelf Stocker

A&V Lopez Supermarket
10.2022 - 03.2023

High School Diploma -

Lopez Early College High School

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Yahir Escobedo