Yahsary Carrillo

Fresno,CA

Summary

Detail-oriented hospitality professional with experience in casino guest services, bartending, and cash handling. Currently serving as Cocktail Server/Bartender, delivering exceptional guest service and effective communication in fast-paced environments. Bilingual in English and Spanish, skilled in cash management and customer engagement.

Overview

years of professional experience

Work History

Cocktail Server / Bartender

Table Mountain Casino

06.2025 - Current

Delivered friendly, professional, and attentive service to enhance guest satisfaction.
Prepare and serve beverages while following company policies and procedures.
Maintain a professional and welcoming attitude while assisting guests with their needs.
Managed multiple guest requests to ensure timely and accurate service.
Work effectively as part of a team to provide a positive guest experience.
Communicate effectively with guests and coworkers in a busy, fast-paced environment.
Handle cash and card transactions accurately and responsibly.

Fulfillment Associate

Amazon Fulfillment Center

05.2020 - 07.2023

Executed tasks efficiently in fast-paced warehouse environment, consistently meeting productivity and accuracy standards.
Maintained attention to detail while processing and organizing customer orders.
Processed and organized customer orders with high attention to detail, ensuring accuracy and timely fulfillment.
Worked independently and as part of a team to complete daily responsibilities.
Exhibited reliability and strong time management skills, maintaining organization and focus under pressure.

Store Associate

Family Thrift Store

04.2019 - 05.2020

Assisted customers by addressing inquiries and delivering friendly service to enhance satisfaction.
Handled cash transactions and operated the register accurately.
Maintained organized, clean store environment to promote a welcoming shopping experience.
Ensured store cleanliness to enhance shopping experience.
Collaborated with customers and coworkers to foster positive interactions and improve overall shopping experience.
Demonstrated reliability and professionalism while handling daily store responsibilities.

Education

High School Diploma - High School Graduate

J.E. Young Academic Center

Fresno, CA

Skills

Bartending and beverage service
Guest and customer service
Cash Handling
Money Transactions
Attention to Detail
Fast-Paced Work Environments

Multitasking
Teamwork
Conflict Resolution
Communication
Professional and Friendly Demeanor
Reliable and Dependable

Languages

English, Fluent
Spanish, Fluent

Timeline