Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yahya Ismail

Eden Prairie,MN

Summary

Dynamic and empathetic professional with proven expertise in food service and customer relations, honed at Flagstone Senior Living and Lunds & Byerlys. Excelled in using POS systems and leveraging strong communication skills to enhance customer satisfaction. Demonstrated exceptional problem-solving abilities and attention to detail, driving efficient and effective solutions in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Lunds & Byerlys
03.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Server

Flagstone Senior Living
03.2022 - 09.2023
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Penn Foster Online
Scranton, PA

Skills

  • Strong communication and interpersonal skills
  • Empathetic and patient
  • Experienced in food service, kitchen operations, and barista duties
  • Proficient with POS systems and cash registers

Excellent organizational abilities and attention to detail

Certification

I have a first aid certification and i’m also pursuing my CNA

Languages

somali
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Lunds & Byerlys
03.2024 - Current

Server

Flagstone Senior Living
03.2022 - 09.2023

Penn Foster Online

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Yahya Ismail