Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yahya Khankan

Island Park,NY

Summary

Motivated [ manager] proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with 30 years of experience building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks. Successful Warehouse Manager offering strong background in supervising and mentoring 4 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities. Customer-oriented sales professional with 30 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. High-energy sales leader with proven relationship-building skills and significant background working with Hvac and percision metal fabricating customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise.

Overview

30
30
years of professional experience

Work History

Salesperson

Erlin of Long Island
Lindenhurst, NY
09.1994 - 07.2024
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Developed key customer relationships to increase sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Demonstrated product features to align with customer needs.
  • Contacted new and existing customers to outline benefits of products.
  • Presented products and services to prospective and existing customers to meet client needs.

Class B Truck Driver

Erlin of Long Island
Lindenhurst, NY
09.1994 - 07.2024

  • Presented bills and collected payments for on-demand orders.
  • Fostered relations with clients to build trust, resulting in repeat business and referrals.
  • Communicated with dispatch and customers enthusiastically, focusing on client satisfaction.
  • Performed routine maintenance on delivery vehicles, such as checking oil and coolant levels, brakes and tires.
  • Completed deliveries by requested times.
  • Inspected vehicle before leaving company premises and after trips.
  • Encompassed reliability and dependability by being available for assignments on short notice.
  • Presented clean, professional appearance to promote positive company image.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Obtained signatures needed to complete and process paperwork.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Facilitated safe loading and unloading of products by supervising warehouse personnel.

Warehouse Manager

Erlin of long island
Lindenhurst, NY
06.1994 - 07.2024
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.

Education

Bachelor of Arts - Communications Technologies

New York Institute of Technology
Old Westbury, NY
06-1994

Skills

  • Equipment Operation
  • Document Management
  • Delivery Scheduling
  • Load security
  • Cargo Handling
  • Route Management
  • Materials Transport(Steel sheets and 10,000 lb Coils)
  • Product description
  • Networking
  • Prospecting
  • Negotiation
  • Sales management
  • Complaint Handling
  • Door-to-door sales
  • Customer care
  • Relationship selling

Languages

Arabic
Limited

Timeline

Salesperson

Erlin of Long Island
09.1994 - 07.2024

Class B Truck Driver

Erlin of Long Island
09.1994 - 07.2024

Warehouse Manager

Erlin of long island
06.1994 - 07.2024

Bachelor of Arts - Communications Technologies

New York Institute of Technology
Yahya Khankan