Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yaidelis Castillo

Miami,FL

Summary


Professional cashier and server with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Arcade Time USA
12.2023 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Increased sales by developing innovative and customer-focused sales strategies.

Party Host/Server/Cashier

Chuck E. Cheese
10.2022 - 12.2023
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
  • Implemented proper food handling techniques, reducing waste and ensuring guest safety.

Receptionist Intern

Home Health Agency
10.2021 - 12.2022
  • Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Contributed to a positive work environment by maintaining a professional demeanor when interacting with clients, colleagues, and supervisors.

Education

Career Certificate - Medical Assistant

Penn Foster Technical College
Miami, FL
04-2026

High School Diploma - Miami Killian Senior High
Miami
07-2023

Skills

  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Order taking
  • Issue resolution
  • POS systems
  • Phone Etiquette

Certification

ServSafe Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/Sales Associate

Arcade Time USA
12.2023 - 12.2024

Party Host/Server/Cashier

Chuck E. Cheese
10.2022 - 12.2023

Receptionist Intern

Home Health Agency
10.2021 - 12.2022

Career Certificate - Medical Assistant

Penn Foster Technical College

High School Diploma - Miami Killian Senior High

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