YAILEEN VALLADOLID
Anaheim
Summary
Social services professional with comprehensive experience in client support, administrative coordination, and care planning. Proven ability to collaborate with teams and adapt to changing client needs. Reliable in fostering a supportive environment and skilled in managing case documentation and client communications.
Overview
6
6
years of professional experience
Work History
Social Worker Assistant
Reimagine
04.2025 - Current
- Assisted in developing individual service plans for clients, ensuring personalized support and care.
- Coordinated social services referrals, connecting clients with appropriate community resources and support systems.
- Supported case management by maintaining accurate documentation and client records for compliance with regulations.
- Facilitated group therapy sessions, promoting communication and peer support among participants.
- Conducted assessments to evaluate client needs, identifying barriers to progress and recommending interventions.
- Collaborated with multidisciplinary teams to develop holistic approaches addressing clients' diverse needs effectively.
Server
Red Robin
08.2020 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Bussed and reset tables to keep dining room and work areas clean
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Dental Front Office Receptionist
Mint Dental OC
01.2024 - 04.2025
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Aquatics Supervisor
Aqua Tots
08.2019 - 11.2020
- Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
Education
Master of Science - Masters in Social Work
Grand Canyon University Online
Phoenix, AZ10-2027
Bachelor of Science - Sociology
Cal State University Of Fullerton
Fullerton, CA12.2023
Associate of Arts - Sociology
Fullerton College
Fullerton, CA05.2021
High School Diploma -
Villa Park High School
Villa Park, CA06.2019
Skills
- Social assessment
- Care planning
- Behavioral management
- Discharge planning
- Case management
- Microsoft Access
- Data entry software
- Document management
- Maintaining client records
- De escalation tactics
Languages
Spanish
Native or Bilingual
Timeline
Social Worker Assistant
Reimagine
04.2025 - Current
Dental Front Office Receptionist
Mint Dental OC
01.2024 - 04.2025
Server
Red Robin
08.2020 - Current
Aquatics Supervisor
Aqua Tots
08.2019 - 11.2020
Associate of Arts - Sociology
Fullerton College
High School Diploma -
Villa Park High School
Master of Science - Masters in Social Work
Grand Canyon University Online
Bachelor of Science - Sociology
Cal State University Of Fullerton