Yailen Fernandez
Miami,FL
Summary
A dedicated, creative, and experienced individual with expertise in business management and problem-solving. A detail-oriented and organized team player who achieves all of her and the teams goals through hard work and commitment. Able to handle multiple projects and responsibilities simultaneously. Oversees every piece of organization, making sure every part is at full potential. Passionate about psychology, children, and helping others around be the best they can be.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director
Children's Paradise Learning Center #4
08.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Ran all scholarships and government programs timely and efficiently.
Regional Manager
Oro The Store
02.2021 - 07.2023
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 4 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Boosted brand growth by devising strategic social network and marketing tactics.
Manager
Aaron Agriculture
02.2015 - 02.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL12.2023
High School Diploma -
Archbishop McCarthy High School
Southwest Ranches, FL05.2018
Skills
- Staff Management
- Business Administration
- Logistics Management
- Contract Management
- Business Planning
- Business Development
- Staff Development
- Budget Control
- Operations Management
- Verbal and Written Communication
- Crisis Management
- Strategies and Goals
- Hiring and Retention
- Rules and Regulations
- Financial Reporting
- Legal and Regulatory Compliance
- Financial Management
- Negotiation
- Cast and Crew Supervision
- Strategic Planning
- Contract and Vendor Management
- Creativity and Innovation
- Charismatic Leader
Certification
- Staff Credential
- National Director Credential
- The National Society of Leadership and Success
- Florida International University Dean's List Summer 2023
An interesting hobby
On my free time, I enjoy the simple things in life, such as the peace that the beautiful outdoors brings me. My favorite hobbies are to ride my horses, take walks, visit the beach, or enjoy a good cup of coffee.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Director
Children's Paradise Learning Center #4
08.2023 - Current
Regional Manager
Oro The Store
02.2021 - 07.2023
Manager
Aaron Agriculture
02.2015 - 02.2021
Bachelor of Arts - Psychology
Florida International University
High School Diploma -
Archbishop McCarthy High School
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