Yailen Villanueva
Kentucky Fried Chicken
Hollister,CA
1
Language
1
Certification
4
years of professional experience
Dependable and caring CNA candidate with CNA training and a strong background in customer service. Experienced working in a fast-pace environment with proper practice of cleanliness and sanitation. Ensuring safety, proper communication, and teamwork in the workplace. Passionate to provide quality care to patients in the healthcare setting.
Work History
Shift Supervisor
4 Years 4 Months- Supervised daily operations to ensure efficient workflow along with food safety standards.
- Followed strict sanitation procedures in a fast-paced environment
- Trained and mentored team members on customer service best practices and procedures.
- Managed inventory levels, ensuring timely restocking and minimizing waste through effective monitoring.
- Utilized improvements that enhanced service speed during peak hours, increasing customer satisfaction.
Barista/Cashier
3 Months- Maintained cleanliness and organization of workstations
- Provided proper customer service when addressing inquiries and resolving issues
- Prepared beverages with attention to detail and correct procedures.
- Developed relationships with regular customers, fostering repeat business with personalized service
Education
Associate of Science - Nursing
Skills
Workplace safety and sanitation
Safety awareness
Conflict resolution techniques
Document management
Team leadership
Problem-solving
Time management
Certification
- Certified Nursing Assistant, Monsbey College - October 2025
Languages
Spanish
Professional Working
Timeline
Barista/Cashier
Cafe Con Leche
04.2025 - 07.2025Read More
Shift Supervisor
Kentucky Fried Chicken
04.2022 - CurrentRead More
Hartnell College
Associate of Science from Nursing
Read More