Yailin Coronado
Columbus,OH
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
1
1
year of professional experience
Work History
Residence Hall Office Assistant
The Ohio State University
01.2022 - 05.2023
- Greeted residents, guests, and staff courteously as they entered and exited the building, fostering a welcoming and positive atmosphere
- Managed the efficient processing of paper mail and packages, ensuring timely delivery to recipients.
- Addressed access issues promptly, including issuing loaner keys and BuckIDs, to ensure resident security and convenience.
- Conducted regular audits to maintain accurate records and promote compliance with established guidelines.
- Resolved resident and/or staff concerns in a proactive and professional manner, demonstrating problem-solving skills and empathy.
- Provided residents with appropriate resources and information to enhance their residential experience.
Education
High School Diploma -
Colerain High School
Cincinnati, OH05.2021
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05.2025
Minor - Cultural Anthropology
The Ohio State University
Columbus, OH05.2025
Minor - Substance Misuse And Addiction
The Ohio State University
Columbus, OH05.2025
Skills
- Time Management
- Office skills
- High organizational skills
- Customer service experience
- Basic computer skills
Languages
Spanish
Native or Bilingual
Timeline
Residence Hall Office Assistant
The Ohio State University
01.2022 - 05.2023
High School Diploma -
Colerain High School
Bachelor of Arts - Psychology
The Ohio State University
Minor - Cultural Anthropology
The Ohio State University
Minor - Substance Misuse And Addiction
The Ohio State University
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