Yair Linder
Chandler,AZ
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Proactive, dedicated, and results-driven IT Manager with extensive ability to deliver high-quality service and stability to the company's IT. Have experience working internationally with sales and development teams, providing high-quality products and services that consistently achieve outstanding satisfaction levels with customers, partners, and internal stakeholders. Have vast knowledge of the IT world, from on-prem virtualization like VMware and Citrix to cloud services such as Azure and AWS. Looking for a role to further develop skills, research new technologies, and revel in new challenges while developing the IT department.
Overview
25
25
years of professional experience
Work History
Corporate IT Infrastructure Manager
Nuvei Technologies
10.2021 - Current
- Oversees the Corporate IT Infrastructure Team
- Identify technology needs and make recommendations to business decision-makers
- Evaluate the company’s adherence to federal technology requirements for security
- Manage the IT teams, including support technicians and system engineers
- Maintain company hardware and software programs
- Update technological equipment in the company
- Up-to-date knowledge of the latest IT developments
- Ability to explain highly technical concepts in simple terms
- Problem-solving and critical-thinking skills
- Knowledge of best computer security practices
- Benchmark, analyze, report on, and make recommendations for improving and growing the IT infrastructure and IT systems
- Worked closely with the Security department to ensure IT compliances such as SOX
- Overseeing company-wide projects like Nutanix, CATO VPN, Five9, and Teams phones integration.
Corporate IT Manager
SafeCharge a Nuvei Company
10.2017 - 10.2021
- Manage an international team of Desktop Support and System Engineers
- Responsible for support of local and remote computer platforms, including corporate internal and hosted/cloud SaaS solutions
- Own and drive the IT roadmap by understanding organization needs and identifying critical areas of business risks and improvements
- Develop maintenance and growth plans, create annual operational and project budgets
- Encourage a collaborative approach between IT and business functions to support IT Governance initiatives
- Support the strategy and goals of the company
- Manage the deployment, monitoring, maintenance, upgrade, and support of all information technology and systems within the defined scope
- Manage the IT projects – Plan, coordinate, direct, and design IT-related activities of the organization
- Recruit, manage, develop, and coach IT staff to build a highly engaged, customer-focused team
- Define and implement IT and Security policies, procedures, and best practices
- Develop business case justifications and cost/benefit analyses for IT spending and initiatives
- Manage financial aspects of the IT department, including purchasing, forecasting, and budget review
- Practice asset management for IT hardware, software, and services
- Assess vendors and develop test strategies for new systems and services
- Oversee all IT aspects of mergers and acquisitions, including O365, Active directory migrations, and Data Center consolidations.
Senior System Engineer
Rosetta Genomics
08.2014 - 10.2017
- Collaborate with staff to ensure smooth, reliable software and systems operation to fulfill business objectives and processes.
- Work with executive team members, decision-makers, and stakeholders to define business requirements and systems goals and to identify and resolve business systems issues
- Perform cost-benefit and return-on-investment analyses for proposed systems to aid management in implementing decisions.
- Research software and systems products to justify recommendations and to support purchasing efforts.
- Interact and negotiate with vendors and contractors to secure system-related products and services.
- Replaced Citrix-Zen server to VMWare on HPE alongside IBM and Nimble Storage across 3 Datacenters globally.
- Propose and create system design models, specifications, diagrams, and charts to guide systems.
- Designed and performed server and security audits, system backup procedures, and other recovery processes using company’s disaster recovery and business continuity strategies.
- Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
- Ensure system connectivity of all servers, shared software, groupware, and other applications.
- Create and maintain documentation related to system configuration, mapping, processes, and service records.
- Ensure compatibility and interoperability of in-house computing systems.
- Monitor and test system performance; prepare and deliver system performance statistics and reports
- Provide orientation and training to end users for all modified and new systems.
Windows System Team Leader
GNS- Hosting solutions
10.2011 - 08.2014
- Management for network level: WAN and LAN connectivity, routers, firewalls, and security for approximately 700 virtual servers in 5 data centers. Internal systems, cloud, and network infrastructure
- Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint
- Virtualization technologies: VMware, Citrix, AWS, and Microsoft
- Remote access solution support: VPN, Terminal Services, and Citrix
- Remote monitoring and management of system alerts and notifications
- Work escalated support issues related to Microsoft's core business solutions, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions
- Perform network assessments, security audits, and new client consultations
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor the dashboard, and conduct periodic system reviews
- Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for existing clients
- Document maintenance for all computer systems and network infrastructure
- Communication with customers as required: keeping them informed of incident progress and notifying them of impending changes or agreed-upon outages
- Be available for other engineers and coach them to resolution.
IT Consultant
Self-Employed / Network Engineering Consultant
07.2010 - 10.2011
- IT consultancy for small and medium businesses
- Good working knowledge of Windows XP/Vista/7, Server 2003/2008, SQL 2005, MS Exchange 2003/2007 and Active Directory, SBS 2003/8
- Excellent communication and interpersonal skills (both oral and written)
- Proven ability to deal with people at all levels
- Self-starter, capable of working under their initiative
- Strong organizational skills and the ability to juggle a constantly changing workload
- Flexible, professional, and proactive.
Service Manager/Team Leader
Cardonet LTD. (UK)
02.2008 - 04.2010
- Help Desk Management: Providing first- and second-level remote support for approximately 40 SMEs with a total of 500.
- Customer-specific provisioning of services
- Support call logging and monitoring to the point of case resolution
- Managing and supervising the group of 15 engineers : Preparing work schedules for engineers.
- Coordinating the supply of goods and materials to customers’ sites
- Monitoring engineer performance and timekeeping
- Monitoring customer satisfaction
- Arranging for monthly service to be carried out on customer sites by company engineers
- Managing and supervising routine maintenance tasks: Remote monitoring of customer computer systems and taking corrective measures once required
- Remote installation of service packs, patches, and updates on customer systems.
IT & Logistics Manager
IT & Logistics Manager (UK)
05.2003 - 12.2006
- Management of the Company’s IT, voice, and data network infrastructure
- Experience working with cross-cultural and geographically distributed teams
- The ability to adjust quickly to changing priorities and make quick decisions with limited information
- Strong organizational, communication, leadership, and customer service skills
- Strong project planning and management skills
- Proven experience delivering total success, communication, and collaboration end-point solutions with a strong preference for proven track records of innovation in this space
- Strong understanding of network infrastructure environments, e.g., LAN, WAN
- Effective process and documentation skills.
Technical Support
Gold Net Communication Ltd. (Israel)
06.1999 - 04.2003
- Senior technical support engineer – responsible for key clients and organizations, e.g., Bank of Israel, commercial banks, credit companies, Inland Revenue, Social Security, and SMEs
- External technical support for clients and internal support for company employees
- Designing systems according to client specifications
- Credit card billing service - employed by CreditGuard Ltd
- For Gold Net
- Support for credit card monitoring system
- Messaging systems in AT&T– WAN/LAN environments using FTP systems
- Electronic trading systems
- Work environments – Microsoft - various Win 32 OS
- Manage client routers, giving support to Cisco routers, and basic routers (ATM customers).
Education
Microsoft MSCE 2000 -
HiTech Collage
Herzelia Israel2000
Skills
- Team Leadership
- Time Management
- Staff Management
- Strategic Planning
- Cross-Functional Teamwork
- Hiring and Training
- Server Virtualization VMware Hyper-V
- Hardware - HPE/Dell/Lenovo
- Nutanix / SimpliVity HCI
- Server Win2k Server – 2022, Workstation Win XP – 11
- Active Directory
- MS SQL Server 2005-2019
- MS Exchange 2003-2019/ Exchange 365
- Office 365 Suite
- Veeam Backup/Backup Exec
- Anti-spam - Message labs/Barracuda/Forcepoint Websense
Other
Full driver's license
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Corporate IT Infrastructure Manager
Nuvei Technologies
10.2021 - Current
Corporate IT Manager
SafeCharge a Nuvei Company
10.2017 - 10.2021
Senior System Engineer
Rosetta Genomics
08.2014 - 10.2017
Windows System Team Leader
GNS- Hosting solutions
10.2011 - 08.2014
IT Consultant
Self-Employed / Network Engineering Consultant
07.2010 - 10.2011
Service Manager/Team Leader
Cardonet LTD. (UK)
02.2008 - 04.2010
IT & Logistics Manager
IT & Logistics Manager (UK)
05.2003 - 12.2006
Technical Support
Gold Net Communication Ltd. (Israel)
06.1999 - 04.2003
Microsoft MSCE 2000 -
HiTech Collage
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