Yaira Angeles
Arlington,TX
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, cleaning and frame adjustment . Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Optical Sales Associate
LensCrafters
05.2024 - Current
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Assisted customers in troubleshooting issues with eyewear, offering prompt solutions.
- Used EyeRuler on the ipad to measure clients' temple length, bridge and eye size, vertex distance, pupillary distance and optical centers of eyes.
- Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.
- Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
- Managed appointment scheduling for eye exams, maximizing efficiency for both staff and patients.
- Maintained accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and data security.
Photographer
Chrome lot
06.2023 - Current
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Edit photos using Adobe Photoshop and other software applications.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Work closely with editors and designers to create desired effects in post production editing.
- Explained price and package details to customers.
Tax Preparer
Sam Tax Professional Services
10.2022 - 03.2023
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Compiled data from clients to accurately complete tax forms.
- Maintained accurate records of all client transactions and filings.
- Organized paperwork for efficient review by senior staff members.
- Assisted customers with any questions they had about their taxes or filing status.
Service Manager
Chipotle Grill
08.2019 - 06.2022
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Resolved customer complaints in a timely manner.
- Trained new employees on the use of customer relationship management software systems.
- Assisted in the development of marketing campaigns targeted at increasing sales opportunities from existing clients.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Hired and trained service department staff to drive performance.
Education
Some College (No Degree) - Business Administration And Management
Tarrant County College District
Fort Worth, TXSkills
- Social Media Marketing
- Service Quality Management
- Fluent in Spanish
- Document Preparation
- Attention to Detail
- Optical knowledge
- Adjusting Eyewear
- Prescription Interpretation
Accomplishments
- Promoted from crew member to Service Manager, in less than 6-months.
- Consistently maintained high customer satisfaction ratings.
Additional Information
- Apart of the ASEZ WOW Foundation
- Active in Community Service
- A part of We Love You Foundation
- Engage in UTA and other universities with Truth Club
- Photographer/ Videographer
- Bilingual
- Understanding of Social Media Marketing
Languages
Spanish
Native or Bilingual
Timeline
Optical Sales Associate
LensCrafters
05.2024 - Current
Photographer
Chrome lot
06.2023 - Current
Tax Preparer
Sam Tax Professional Services
10.2022 - 03.2023
Service Manager
Chipotle Grill
08.2019 - 06.2022
Some College (No Degree) - Business Administration And Management
Tarrant County College District
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