Yaira Perez
Summary
Energetic professional in both hospitality and youth development, known for high productivity and efficient task completion. Possess specialized skills in customer service, problem solving, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for guests.
Overview
6
6
years of professional experience
Work History
Server, Barback
Renegade Country
01.2023 - 12.2024
- Assisting bartenders with taking customer orders, and processing orders in the point-of-sale system during peak business hours.
- Cleaned and restocked the kitchen.
- Ensured food was delivered and met customer expectations
Server, Barback, Bartender
Chief's Da Tiki Bar
01.2023 - 12.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained cleanliness and organization of bar area throughout service shifts.
- Prepared drinks according to standard recipes.
- Provided attentive customer service during busy dining shifts.
Part-time
Abercrombie
01.2022 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Overnight Camp Counselor
Camp Marston
06.2022 - 09.2022
- Supervised campers during overnight activities and ensured safety regulations were followed.
- Facilitated group games and team-building exercises to promote camaraderie among campers.
- Provided guidance and support to campers, resolving conflicts as they arose.
- Collaborated with fellow counselors to create engaging programs for different age groups.
Culinary
Aquatica
06.2019 - 09.2019
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared meals according to health and safety regulations.
- Served food and beverages to customers efficiently.
Education
Bachelor of Science - Psychology
San Diego State University
San Diego, CA01.2023
Associate Degree - Psychology
Southwestern College
Chula Vista, CA01.2021
High School Diploma -
Otay Ranch High School
01.2017
Skills
- Customer service
- Order processing
- Food safety regulations
- Point-of-sale operation
- Drink preparation
- Team collaboration
- Conflict resolution
- Child supervision
- Safety compliance
- Adaptability
- Problem solving
- Communication skills
- Leadership qualities
- Behavioral management
- Empathy training
- Curriculum modification
- Disability awareness
Internship
A reason to survive (ARTS), At Arts I had the opportunity to work with kids, which was an awesome experience. They made every day feel special with their thoughts and unique ideas. Children are the reason why I chose Psychology as my major. We worked on fun projects, in a specific installation called 'Other Worlds' while always connecting art with psychology.
Timeline
Server, Barback
Renegade Country
01.2023 - 12.2024
Server, Barback, Bartender
Chief's Da Tiki Bar
01.2023 - 12.2023
Overnight Camp Counselor
Camp Marston
06.2022 - 09.2022
Part-time
Abercrombie
01.2022 - 12.2022
Culinary
Aquatica
06.2019 - 09.2019
Bachelor of Science - Psychology
San Diego State University
Associate Degree - Psychology
Southwestern College
High School Diploma -
Otay Ranch High School