Yairis Gil
College Point
Summary
Legal professional with strong focus on administrative and clerical support in fast-paced environments. Skilled in managing legal documents, coordinating schedules, and maintaining confidentiality. Team-oriented, adaptable, and driven by results. Known for reliability and effective communication, ensuring smooth operations and client satisfaction.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Bilingual communication specialist prepared for multifaceted interpreting roles. Background includes bridging language barriers in legal, medical, and educational environments while enhancing mutual understanding. Focus on seamless team collaboration and adaptability, with proven linguistic proficiency and cultural awareness.
Overview
9
9
years of professional experience
Work History
Interpreter
Language Line Solution
07.2024 - 07.2025
- Bilingual Proficiency: Fluent in English and Spanish (native-level comprehension, speaking, and grammar)
- Consecutive & Simultaneous Interpretation: Skilled in accurately conveying meaning, tone, and intent between both languages
- Active Listening & Memory Retention: Strong ability to process and relay complex information quickly and precisely
- Cultural Sensitivity: Adept at bridging linguistic and cultural differences with professionalism and empathy
- Customer Service Communication: Experienced in providing clear, respectful, and professional assistance to diverse clients over the phone
- Technical Skills: Proficient in LanguageLine OPI platform, VoIP systems, and call management software; comfortable in remote work environments
- Confidentiality & Ethics: Knowledgeable in HIPAA regulations and committed to maintaining client confidentiality at all times
- Adaptability: Able to interpret across various fields including medical, legal, financial, and customer service settings
Legal Assistant
NYC Immigration Affairs, American Red Cross
10.2023 - 07.2025
- Completing and filing
- Asylum Applications [Defensive and affirmative]
- Work Authorization [All categories]
- TPS
- SIJS
- Deferred Action (G-325A)
- Change of addresses and venues
- Scheduling Biometrics
- Translating documents
- Emotional support for clients
- Navigating the court system and the USCIS system
- Picking up phone calls/Over the phone customer service
- Drafted legal documents including written pleadings, motions, and correspondence with attention to detail and accuracy.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Scheduled and coordinated meetings between legal teams and clients.
- Managed case files and documentation for legal proceedings, ensuring all materials were organized and accessible.
Receptionist/Medical Assistant
Future Medical
Queens, NY
09.2021 - 10.2023
- Customer service
- Translator
- Making appointments for patients
- Calling patients for reminders
- Organizing patients charts
- Pain Management Doctor Assistant
- Providing patients with transportation
- Help patients fill out intake/applications
- Taking s recording vitals
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
- Resolved patient inquiries with comprehensive knowledge of healthcare policies and procedures.
Supervisor
PLS Check Cashier
Queens, NY
03.2019 - 05.2021
- Offer superior customer services to clients and Customer service representatives.
- Verifying checks and approving.
- Keep records of checks cashed and organized
- Complete opening and closing store paperwork
- Receive bank money and count safe
- Keep receipts from transaction clean and organized
- Supervising customer needs are met.
- Verifying money coming in and out the store.
- Conducting meetings and communicating strategies.
Home Health Aide
Platinum Home Health Care
New York, NY
01.2017 - 09.2019
- Assisting clients with their daily living activities
- Basic medical care
- Personal care
- Housekeeping
- Medical Assistance
- Provided personalized care and assistance to clients, ensuring comfort and safety.
- Administered medications and monitored vital signs to maintain health standards.
- Conducted regular assessments to evaluate client progress and adjust care approaches accordingly.
- Improved patient well-being by providing compassionate and attentive personal care services.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Care Provider
Visions Services for the Blind
New York, NY
01.2016 - 04.2017
- Provided personalized care and support for individuals with visual impairments, enhancing daily living skills.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Assisted clients in navigating environments safely, promoting independence and confidence.
- Educated clients on adaptive tools and technologies, fostering skill development and self-sufficiency.
Education
Liberal Arts
Borough Of Manhattan Community College
New York, NY05.2021
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High School for Health and Sciences
Queens, NY06.2018
Skills
- Knowledge of Google Applications: Drive, Docs, Slides
- Microsoft Office: Word, Excel, and PowerPoint
- Communication, Listening, Collaboration, and Organization, administration, managing skills
- Fluent in Spanish, and English
- Client confidentiality
- Interpersonal communication
- Relationship building
- Language proficiency
- Time management
- Motivated to exceed sales goal
- Organization skills
- CPR
- Client support
LANGUAGES
English
Spanish
Timeline
Interpreter
Language Line Solution
07.2024 - 07.2025
Legal Assistant
NYC Immigration Affairs, American Red Cross
10.2023 - 07.2025
Receptionist/Medical Assistant
Future Medical
09.2021 - 10.2023
Supervisor
PLS Check Cashier
03.2019 - 05.2021
Home Health Aide
Platinum Home Health Care
01.2017 - 09.2019
Care Provider
Visions Services for the Blind
01.2016 - 04.2017
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High School for Health and Sciences
Liberal Arts
Borough Of Manhattan Community College
AWARDS
Service Award, 2017, Collaboration, 2017, Perfect attendance, 2013-2014; 2014-2015, Communication Award, 2015
Training
- Internship completion certificate, 2017
- VISIONS SERVICES FOR THE BLIND AND VISUALLY IMPAIRED
- Walked with clients
- Assisted with shopping
- Provided meal service
- Made house visits
- Manage paperwork
- Customer service