Yaiza Larrauri
Chickasha,US
Summary
Personable and responsible individual with strong commitment to fostering positive living environment. Understands importance of conflict resolution and community building, bringing excellent communication and organizational skills. Capable of positively impacting student life by creating supportive and inclusive communities.
Overview
4
4
years of professional experience
Work History
Resident Assistant, Student Life & Housing
University of Science and Arts of Oklahoma
01.2022 - Current
- Assist in supervising 463 undergraduate students by responding to complaints, reports, requests, and emergencies, including mental health crises
- Resolved conflicts by facilitating discussions between involved parties.
- Responded to room transfers, incident reports, and maintenance requests.
Book Advisor, Texas Book Company
University of Science and Arts of Oklahoma
08.2021 - 05.2022
- Assist in taking calls from customers and book selling companies while keeping the store organized
- Conducted in-depth market analysis to identify emerging trends and opportunities for clients.
- Developed comprehensive strategies for addressing client concerns and enhancing service delivery.
- Resolved customer complaints in a friendly and professional manner.
Retail Assistant
Vineyard Vines
11.2020 - 12.2021
- Worked to create a great experience in the store by encouraging positive interactions with coworkers and connecting with customers to give them a personalized solution to any product needs
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Education
Bachelor of Arts - Business Management
University of Science And Arts of Oklahoma (USAO)
Chickasha, Oklahoma05.2025
Skills
- Adult Mental Health First Aid USA Certificate
- Proficient in Microsoft Office
- Bilingual (Spanish & English)
- Time management
- Student leadership
- Resident support
- Peer mediation
- Student assistance
Organizations Involvement
- Woman's Volleyball Team
- Student Activities Board, Planning and hosting social events on campus.
- The Trend Student Newspaper, Assist lead editors in creating interesting articles, taking intriguing pictures, and researching potential topics., Designed organizations logo.
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Korean
Elementary
Timeline
Resident Assistant, Student Life & Housing
University of Science and Arts of Oklahoma
01.2022 - Current
Book Advisor, Texas Book Company
University of Science and Arts of Oklahoma
08.2021 - 05.2022
Retail Assistant
Vineyard Vines
11.2020 - 12.2021
Bachelor of Arts - Business Management
University of Science And Arts of Oklahoma (USAO)
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