Amber Psikal
Chickasha,OK
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Women’s Healthcare Of Norman
06.2022 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Outbound Sales Consultant
Fleet Pride
05.2019 - 05.2022
- Built strong client relationships through consistent follow-up, addressing concerns, and providing tailored solutions.
- Boosted sales revenue by effectively communicating product benefits and features to prospective customers.
- Enhanced customer satisfaction by promptly resolving issues and providing exceptional service throughout the sales process.
- Developed a thorough understanding of company products and services to confidently address client inquiries.
Medical Assistant
Norman Regional Hospital
06.2017 - 12.2018
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
GED -
Norman North High School
Norman, OK05.2016
Skills
- Data Entry
- Indirect Patient Care
- HIPAA Compliance
- Medical Terminology
- Medical Billing
- Medical Office Administration
- Medical Procedures
- Electronic Health Records
- Medical Records Management
- Account Management
Timeline
Medical Assistant
Women’s Healthcare Of Norman
06.2022 - Current
Outbound Sales Consultant
Fleet Pride
05.2019 - 05.2022
Medical Assistant
Norman Regional Hospital
06.2017 - 12.2018
GED -
Norman North High School