Organized professional with experience in dental healthcare, retail operations, and business administration. Expertise in client relations, scheduling, record management, and team coordination. Strong communicator dedicated to enhancing team relationships and delivering exceptional service.
Overview
10
10
years of professional experience
Work History
Lead Dental Assistant
Steven Kim DDS
California
05.2023 - Current
Assisted with crown and bridge procedures, composite fillings, extractions, root canals, bleach tray/retainer fabrications, in-office whitening (ZOOM), digital impressions using Itero/Dandy, and other specialty treatments.
Took and processed digital X-rays and maintained accurate patient records in Dentrix.
Prepared treatment rooms, sterilized instruments, and ensured compliance with OSHA, HIPAA, and infection control standards.
Managed inventory of dental supplies and equipment, ensuring adequate stock levels and timely ordering of materials.
Performed administrative tasks such as scheduling appointments and managing patient records.
Brand Representative
Abercrombie & Fitch Citywalk
California
06.2022 - 01.2025
Delivered personalized customer service by assisting shoppers with product selection, sizing, and styling recommendations.
Assisted in inventory management, stock replenishment, and sales floor organization.
Trained new staff on brand standards and customer service techniques.
Collaborated with team members to ensure efficient store operations and a positive shopping experience.
Maintained in-depth knowledge of merchandise, promotions, and company offerings to assist customers effectively.
Pediatric Dental Assistant
Pacific Palisades Dentistry - Philip Kamins DDS & Susan Cane DDS
Pacific Palisades
08.2023 - 12.2024
Applied fluoride treatments, dental sealants, and other preventive care procedures as directed by the dentist.
Prepared treatment rooms, instruments, and materials while maintaining infection control and sterilization protocols.
Obtained digital radiographs in accordance with safety guidelines.
Monitored and comforted pediatric patients throughout procedures, helping reduce anxiety and promote a positive dental experience.
Educated patients and parents on oral hygiene practices, preventive care, and post-treatment instructions.
Recorded accurate patient medical histories, treatment notes, and chart documentation.
Business Operations Coordinator
Eliza House Cleaning Services
California
01.2016 - 06.2022
Served as main contact for clients, addressing inquiries and scheduling requests while managing service-related communications to ensure client satisfaction.
Prepared and organized business documentation, contracts, estimates, invoices, and confidential records.
Coordinated marketing and advertising efforts across multiple social media platforms, enhancing brand visibility and fostering customer engagement.
Processed weekly payroll records with precision, ensuring accuracy and confidentiality in financial documentation.
Education
Associate of Science - Allied Health Preparation
Los Angeles Valley College
Van Nuys, CA
06-2026
Certified Dental Assistant - Dental Assisting
Concorde Career College
North Hollywood, CA
06-2023
Skills
X-Ray Licensed/Certified
Coronal Polishing Licensed/Certified
Infection Control Certification
Patient care support
Customer service and engagement
Patient communication
Bilingual communication
Time management
Team-oriented
Cross-functional teamwork
Professional etiquette
Inventory management
Languages
Spanish
Native/ Bilingual
Timeline
Pediatric Dental Assistant
Pacific Palisades Dentistry - Philip Kamins DDS & Susan Cane DDS