Yajaira Caba
Ridgewood
Summary
I'm friendly and reliable cashier, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
I'm Punctual and honest with solid background in costumer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
I'm Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
8
8
years of professional experience
Work History
Sales Associate
Duty Free Americas Inc.
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Cashier
Key Food Supermarket
02.2017 - 07.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Academy of Medical Technology
06.2014
Skills
- Work Task Prioritization
- Product Location
- Shipment Procedures
- Customer Relations
- Cash Register Operation
- Price Identification
- Teamwork and Collaboration
- Computer Proficiency and Microsoft Office
- Refund handling
- Staff Training
- Time management
- Customer service
Languages
Spanish
Full Professional
Timeline
Sales Associate
Duty Free Americas Inc.
07.2023 - Current
Cashier
Key Food Supermarket
02.2017 - 07.2023
High School Diploma -
Academy of Medical Technology
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