Tahirha Hakim
Atlanta,GA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Duty Free Americas
Atlanta, GA
11.2019 - 03.2020
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored security and handled incidents calmly.
Flight Attendantent
JetBlue Airlines
Atlanta, GA
03.2016 - 11.2019
- Ensure safety and comfort of over 300 passengers onboard aircraft each flight.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule
Flight Attendant
Republic Airways Holdings Inc
Atlanta, GA
03.2013 - 01.2016
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
Assistant Manager
HMS Host International
Atlanta, GA
11.2010 - 03.2013
- Reviewed sales and gross profit reports to determine options for increasing market growth
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures
Education
Bachelor of Science - Journalism, Print
Georgia State University
Atlanta, GA05.2022
Associate of Science - Medical Assisting
Everest Institute
Atlanta, GA08.2010
Skills
- Order management
- Strategic account development
- Goals and performance
- Coaching and mentoring
- Microsoft Outlook, Word and Excel
- Customer Relationship Management Software (CRM)
Timeline
Assistant Manager
Duty Free Americas
11.2019 - 03.2020
Flight Attendantent
JetBlue Airlines
03.2016 - 11.2019
Flight Attendant
Republic Airways Holdings Inc
03.2013 - 01.2016
Assistant Manager
HMS Host International
11.2010 - 03.2013
Bachelor of Science - Journalism, Print
Georgia State University
Associate of Science - Medical Assisting
Everest Institute
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