YAJAIRA MATOS
The Bronx,NY
Summary
Dependable and detail-oriented Housekeeper with over 10 years of experience in residential, hotel, and client-based cleaning environments. Skilled in deep cleaning, sanitization, laundry services, and maintaining high cleanliness standards. Strong time management, safety awareness, and customer service skills. Bilingual: English & Spanish.
Overview
19
19
years of professional experience
Work History
Self-Employed
Professional Experience Cleaning Services
11.2024 - Current
- Built strong, long-term client relationships by delivering reliable, high-quality housekeeping and personalized cleaning services.
- Increased repeat clients and referrals through consistent service and attention to detail.
- Schedule and manage recurring cleaning services while maintaining efficiency and meeting client expectations.
- Collected and applied client feedback to enhance cleaning methods and service quality.
- Executed daily tasks with accuracy and efficiency in a fast-paced environment.
- Recognized customer requirements quickly to provide effective service.
Home Attendant
Heart to Heart
07.2022 - 06.2024
- Maintained clean, safe, and sanitary living environments for clients by performing daily housekeeping duties.
- Executed thorough cleaning tasks including dusting, vacuuming, mopping, disinfecting bathrooms and kitchens, and organizing living spaces to enhance client comfort.
- Followed infection control and hygiene protocols to ensure a healthy environment.
- Facilitated meal preparation, laundry, and errands, ensuring client comfort and privacy throughout daily activities.
- Delivered consistent support by following care plans and safety standards to promote client well-being.
Housekeeper
Madison York Assistance
10.2007 - 10.2010
- Maintained 20-25 rooms per shift, ensuring cleanliness and guest satisfaction in fast-paced environment.
- Executed detailed cleaning tasks, enhancing hygiene standards through dusting, vacuuming, sanitizing surfaces, and bed making.
- Followed company cleaning standards and safety procedures.
- Collaborated with team members to achieve daily productivity targets, fostering a supportive work environment.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Education
Cornerstone Ministries And Christian School, Inc.
McIntosh , NySkills
- Housekeeping, Deep Cleaning
- Sanitizing & Disinfecting
- Bathroom & Kitchen Cleaning
- Cleaning surfaces
- Laundry & Linen Care
- Infection Control
- Time management
- Residential cleaning
- Attention to Detail
- Multitasking Abilities
- Flexible and adaptable
- Positive demeanor
SUMMARY
- Bilingual: English & Spanish.
- Bilingual English/Spanish
Timeline
Self-Employed
Professional Experience Cleaning Services
11.2024 - Current
Home Attendant
Heart to Heart
07.2022 - 06.2024
Housekeeper
Madison York Assistance
10.2007 - 10.2010
Cornerstone Ministries And Christian School, Inc.