Yajaira Munoz Reyes
Long Island City,NY
Summary
Dedicated, flexible, and motivated employee eager to apply time management and organizational skills towards employment where excellent customer service and positive attitude will make a difference facilitating company growth.
Bilingual in English and Spanish; ready to learn and contribute to team success.
Overview
10
10
years of professional experience
Work History
Flight Attendant
Endeavor Air
Minneapolis, Minnesota
03.2022 - Current
- Meet and greet passengers with warm during boarding and deplaning
- Offers a pre-departure drink to the first class passengers
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Minimized passenger discomfort in aiding passengers with issues such as airsickness, fear to flying, spills, seatbelts extenders and other scenarios
- Quick thinking; decisive, life-saving actions; and ability to calm anxiety-stricken in passengers during any emergency situation.
Janitor
ISS Facility Services
Queens, New York
07.2019 - 02.2022
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Responded promptly to request to clean and sanitize areas after accident
- Responded to emergency cleaning to meet client expectations
Cashier
Food Universe Marketplace
The Bronx, New York
02.2019 - 07.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Rite Aid
Long Island City, New York
10.2016 - 08.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
GED -
La Guardia Community College
Long Island City, NYReal Estate
Aceable Agent
Texarkana, TXSkills
- Customer service-focused
- Janitorial equipment familiarity
- Fluent in English and Spanish
- Excellent communication skills, verbal and writing
- Emergency Response Coordination
- First Aid
- Regulatory Compliance
- FAA Regulations
- Emergency Procedures
- Aircraft Restocking
- Conflict Mediation
- Food and beverage preparation
- Professional Appearance
- Schedule Management
- Cleanliness and sanitation
- Company policy adherence
- Team work
Timeline
Flight Attendant
Endeavor Air
03.2022 - Current
Janitor
ISS Facility Services
07.2019 - 02.2022
Cashier
Food Universe Marketplace
02.2019 - 07.2019
Cashier
Rite Aid
10.2016 - 08.2018
GED -
La Guardia Community College
Real Estate
Aceable Agent