Yajaira Velazquez
Gilroy,United States
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorney in preparing for trials and other legal proceedings. Motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
4
4
years of professional experience
Work History
Office Manager/Paralegal
Immigration Law Authority
01.2012 - 01.2016
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with strong work ethic.
- Conducted detailed client intakes and entered information into company database.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conferred with clients and other involved parties to gather and track case information.
- Communicated pertinent information to clients via phone, email, and mail.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Monitored immigration law developments and procedural changes to improve client service quality and case outcomes.
- Conducted client intake interviews to determine client service need and eligibility.
- Provided United States Citizenship and Immigration Services (USCIS) with information about case changes or problems.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Interacted with telephone callers and answered questions about immigration attorneys' services.
- Met with clients to gather information, prepare documentation and determine necessary actions.
Receptionist
Immigration Law Authority
08.2011 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
High School Diploma -
Mt. Madonna High School
Gilroy, CA06.2010
Skills
- Fluent In Spanish
- Office manager
- Case management
- Administrative support
- Account Administration
- Proficient in MS Office
- Key Holder
- Cash Handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Office Manager/Paralegal
Immigration Law Authority
01.2012 - 01.2016
Receptionist
Immigration Law Authority
08.2011 - 01.2012
High School Diploma -
Mt. Madonna High School
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