YAJAIRA AMARO AA
West Chester,PA
Summary
Dedicated Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director Training and Employment Services
PathStone Corporation
07.2017 - 12.2021
- Developed and implemented comprehensive training programs to enhance employees' skills and knowledge in various areas.
- Established strategic partnerships with external organizations to provide employment opportunities and resources for job seekers.
- Managed a team of Workforce Developer, providing guidance and support to ensure their professional development and performance.
- Collaborated with senior leaders to develop and execute organizational goals and objectives related to training and employment services.
- Supervise Employment Advancement and Retention Network (EARN), Young Adult Reentry Partnership (YARP), and YARP 2 programs
- Develop, analyze, distribute, and evaluate program goals and objectives
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Leads and/or supports development initiatives to improve individual and team performance across the business and enhance employee core capabilities
- Evaluate trainer performance and the effectiveness of training programs, providing recommendations for improvement for both delivery methods and course content
- Follow Workforce Investment Act (WIA/WIOA) standards on the federal and state levels
Program Manager
Henkels & McCoy
05.2008 - 06.2011
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Follow Workforce Investment Act (WIA/WIOA) standards on the federal and state levels
- Deliver workforce development services to participants in accordance with the agency's policies and procedures.
- Directed and coordinated program activities, maintained program records and produced reports for WIA/LMC and facilitated Direct Services Team meetings
- Reviewed reports and records of activities to ensure progress was being accomplished toward specified program objective excellent track record of program documentation per BETP guidelines
Education
Associate of Applied Science - Business Management
Delaware County Community College
2007
Associate Degree - undefined
Human Resource Management Certificate - undefined
Skills
- Team-building & Supervision
- Staff Development, Training, & Management
- Strategic Leadership
- Conflict Resolution
- Strong Organizational & Management Skills
- Collaborative Leadership
- Training Development & Programs
- Decision-Making
- Critical Thinking
- Planning and Coordination
- Written Communication
- Organization and Time Management
Certification
- National Professional Certification of CSR
- Time Management Skills for Employees
- Mental Health First Aid
- Leadership Development
- Exceptional Business Writing and Goof-Proof Grammar
- Business Ethics
- Effective Communication for Employees
- WIOA Operations Certification
- CAP Board Training
Additional Information
- Honors and Awards , Community Action Association of Pennsylvania 2011 Self-Sufficiency Award Keystone Education Yields Success 2008 Commonwealth of Pennsylvania the House of Representatives Citation Received an achievement award for success and overcoming challenges
Languages
Spanish
Native or Bilingual
Timeline
Director Training and Employment Services
PathStone Corporation
07.2017 - 12.2021
Program Manager
Henkels & McCoy
05.2008 - 06.2011
Associate of Applied Science - Business Management
Delaware County Community College
Associate Degree - undefined
Human Resource Management Certificate - undefined
Similar Profiles
Oscar AlvarezOscar Alvarez
Placement & Career Services Developer Coordinator at Pathstone CorporationPlacement & Career Services Developer Coordinator at Pathstone Corporation
Eva YoungEva Young
CNA at Ecumen PathstoneCNA at Ecumen Pathstone
AKENYI AGIDAKENYI AGID
Resident Assistant at Ecumen PathstoneResident Assistant at Ecumen Pathstone