Lenel security systems
Yakacen Morton
Security Officer
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Also possess strong leadership skills to lead a team as well as work independently.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Security Officer
Roman Sanford
11.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Allied Universal Security Services
08.2018 - 11.2023
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Trained Staff in security protocols and helped with scheduling shifts.
- Oversaw building with over 500 employees to control access to facility.
- As lead guard in charge of training, established protocols and regiment to train more efficiently.
- Also assisted the company in creating spreadsheets, sending emails and compiling information to initiate new protocols to create better operating procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations by using de-escalation techniques.
Sales Manager
Unkechaug Nation Novelties
01.2015 - 08.2018
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Sales Associate
Pier One Imports
06.2014 - 01.2015
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Southampton High School
Southampton, NY 09.2004 - 06.2008
Some College (No Degree) - Political Science
SUNY Stony Brook
Stony Brook, NY 08.2008 -
Skills
Conflict resolution techniques
Theft prevention training
Security Guard License
First Aid and CPR
Emergency Response
Superb time management skills
Sales background
Software
Milestone security camera
Microsoft office
Certification
Security License - 2017-Present
Timeline
Security Officer
Roman Sanford
11.2023 - Current
First Aid/CPR Certified
11-2022
Security Officer
Allied Universal Security Services
08.2018 - 11.2023
Security License - 2017-Present
12-2017
Sales Manager
Unkechaug Nation Novelties
01.2015 - 08.2018
Sales Associate
Pier One Imports
06.2014 - 01.2015
Some College (No Degree) - Political Science
SUNY Stony Brook
08.2008 -
High School Diploma -
Southampton High School
09.2004 - 06.2008