Yakari Paramo
Chattanooga,TN
Summary
Diligent Care Manager focused on providing optimal support to consumers through personalized assistance and care required to manage diverse medical conditions. Caring, organized and friendly with excellent interpersonal skills.
Meticulous Customer Service Representative with 1 year of experience processing cash transactions seamlessly to full satisfaction of customers. Innovative problem-solver committed to keeping ATMs filled and meeting financial needs of businesses and individual clients. Communicates precisely and courteously with team members in perpetually fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Advance Financial
10.2022 - Current
- Recommended products based on solid understanding
- individual customer needs and preferences.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Assistant Manager and Lead Driver
Domino's
03.2022 - Current
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Trained new delivery experts.
- Exhibited versatility in job functions, including assistant manager roles and lead driver roles.
Care Manager
Mental Health Cooperative
06.2020 - 01.2022
- Refers consumers to resources.
- Works within a team.
- Learned empathetic listening, amongst other basic therapeutic techniques.
Office Assistant
University Of Tennessee At Knoxville
08.2017 - 12.2017
- Delivered clerical support by handling range of routine and special requirements.
- Maintained a clean and organized environment.
- Welcomed the dormitory residents nightly.
Education
Bachelor Degree of Psychology -
University of Tennessee Knoxville
Knoxville, TN2020
Skills
- Case Management
- Behavioral Health
- Social Services
- Complaint resolution
- Training and mentoring
- Social Services
Accomplishments
- 2019 - present Interned at the Family Justice Center 2017 – 2018 Was a research assistant under Dr.Lowell Gaertner 2019 – present Was a research Assistant under Dr.
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Advance Financial
10.2022 - Current
Assistant Manager and Lead Driver
Domino's
03.2022 - Current
Care Manager
Mental Health Cooperative
06.2020 - 01.2022
Office Assistant
University Of Tennessee At Knoxville
08.2017 - 12.2017
Bachelor Degree of Psychology -
University of Tennessee Knoxville
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