Summary
Overview
Work History
Education
Skills
Timeline
Generic

YAKIMA FLORES

Modesto,CA

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing support and assistance to underprivileged communities. Strong Interpersonal management skills. Committed to supporting, building, and empowering the community.

Overview

17
17
years of professional experience

Work History

Child Protective Services Visitation Case Manager

Mary Magdalene Community Services
09.2023 - Current
  • Monitor & Document parent/ child interaction.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Coordinate scheduling with social worker, parent, foster parent, transportation.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions.

Coordinator of Domestic Violence Shelter

A Safe Place
05.2023 - 09.2023
  • Assist women/men in DV emergencies with shelter & food.
  • Managed daily program operation complying with policies & regulations.
  • Collaborate with district attorney office, local law enforcement & hospital
  • Connect clients to resources & services.
  • Coordinate scheduling with therapist & attorneys
  • Maintain well-organized documentation systems and updating records accurate


Program Manager

Private Youth Group Home
06.2021 - 04.2023
  • Managed the care, safety & developmental growth of residential youth. Offer wraparound services
  • Collaborate with multiple support platforms involved with the residents well being such as medical & mental health staff, school, social worker & family; ensuring the overall care is prestige.
  • Coordinate scheduling, of school, social activities, home activities & appointments.
  • Medication Administration
  • Maintain well organized documentation system.
  • Support staff ensuring success team care & goals.

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Program Director

The Mentor Network
09.2020 - 03.2021
  • Managed 24/7 the operation of two Insensitive Care Facility group homes for elderly adults with developmental disabilities
  • Regulatory compliance with polices & procedures.
  • Implementation of direct support & person centered planning.
  • Health care advocacy. Collaborate With regional center, medical & mental providers, guardian, day programs. In the care of the person served.
  • Monitor the delivery of services & support. Ensuring consistent engaging & relevant to each individual.
  • Financial Management: Budgeting & maintenance of property meeting regulations.
  • Hiring, staffing, retention scheduling. Manage employee evaluations, performance corrective actions.

Case Manager / Career & Academic Counselor

Department of Labor Job Corps
09.2018 - 09.2020
  • Case manage high caseload & provide counseling services to at-risk youth in a dormitory environment.
  • Manage progress throughout the program to ensure retention & successful completion.
  • Support youth through personal and academic needs.
  • Medical, behavioral & drug referral.
  • Advocacy

Facility Manager

EE's Residential Group Home
06.2016 - 09.2018
  • Provide 24/7 supervision & care to at-risk youth.
  • Collaborate with social workers, medical/mental staff, school, Guardian, law enforcement.
  • Manage appointments, school, social & home activities.
  • Medical, behavioral, drug referral.
  • Administer medication
  • Prepare, maintain records & reports.
  • Crisis De-escalation
  • Transportation.

Direct Support Professional II

Independent Contractor
08.2017 - 05.2018
  • Assist child living with Autism
  • Administer Medication
  • Assist with food prep
  • Mild hygiene care.

Case Manager / Community Outreach Specialist

Cosmopolitan Baptist Church
04.2015 - 10.2017
  • Manage families & Individuals in the community in need of support
  • Connect the community with resources: Food, housing, wellness & rehab
  • Lead health support group
  • Lead grievance support group
  • Home Visits.

Behavioral Therapist

Emerging Milestones
01.2017 - 03.2017
  • Support children living with Autism
  • Apply Behavioral Analysis Therapy
  • Specialize in non-verbal communication PECS & basic sign language
  • Data collection.

Direct Support Professional II

Alegria Community Living
11.2010 - 01.2017
  • Assist mature aged Individuals with severe Developmental Disabilities
  • Support transition from Asylum to a home environment
  • Administer Medication
  • Assist with full personal care
  • Transportation
  • Data entry & documentation.

Medical Office Manager

Elite Wellness Dr. Bryant Bruce MD
01.2013 - 12.2016
  • Manage appointments
  • Data entry & processing
  • Billing
  • Inventory
  • Deposits
  • Train & hire employees.

Youth Tutor/ Group Leader

Parents Together After School Program
01.2007 - 06.2011
  • Lead a group of students in the after school tutoring program.
  • Math & reading
  • Social & behavioral skills
  • Yard supervision.

Direct Support Professional

The Mentor Network
01.2010 - 12.2010
  • Assist Adults with Severe Developmental Disabilities at Day Program environment
  • Provide Behavioral Coaching
  • PECS Communication
  • Crisis De-escalation
  • Data entry and documentation.

Direct Support Professional

Social Vocational Services
05.2009 - 01.2010
  • Support Individuals living with Developmental Disabilities and Physical Disabilities
  • Behavior Coaching
  • Job Coaching
  • Emotional Support
  • Fitness/Health Support
  • Support in the community
  • Teach legal rights.

Education

BACHELOR OF ARTS - SOCIOLOGY

California State East Bay
Hayward, CA
06.2013

ASSOCIATE OF ARTS - PSYCHOLOGY

College of Alameda
Alameda, CA
06.2009

Skills

  • Program Management
  • Case Management
  • Interpersonal Communication
  • Relationship Building
  • Crisis Intervention
  • Academic Evaluation
  • Program Eligibility
  • Counseling
  • Advocacy
  • Empathy

Timeline

Child Protective Services Visitation Case Manager

Mary Magdalene Community Services
09.2023 - Current

Coordinator of Domestic Violence Shelter

A Safe Place
05.2023 - 09.2023

Program Manager

Private Youth Group Home
06.2021 - 04.2023

Program Director

The Mentor Network
09.2020 - 03.2021

Case Manager / Career & Academic Counselor

Department of Labor Job Corps
09.2018 - 09.2020

Direct Support Professional II

Independent Contractor
08.2017 - 05.2018

Behavioral Therapist

Emerging Milestones
01.2017 - 03.2017

Facility Manager

EE's Residential Group Home
06.2016 - 09.2018

Case Manager / Community Outreach Specialist

Cosmopolitan Baptist Church
04.2015 - 10.2017

Medical Office Manager

Elite Wellness Dr. Bryant Bruce MD
01.2013 - 12.2016

Direct Support Professional II

Alegria Community Living
11.2010 - 01.2017

Direct Support Professional

The Mentor Network
01.2010 - 12.2010

Direct Support Professional

Social Vocational Services
05.2009 - 01.2010

Youth Tutor/ Group Leader

Parents Together After School Program
01.2007 - 06.2011

BACHELOR OF ARTS - SOCIOLOGY

California State East Bay

ASSOCIATE OF ARTS - PSYCHOLOGY

College of Alameda
YAKIMA FLORES