Tiffany Oliver
Fort Mill,SC
Summary
Compassionate Case Manager experienced in child welfare environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child Protective Services Case Manager Supervisor
Department Of Social Services
Rock Hill, SC
09.2018 - Current
- Partnered with case managers to develop and implement individualized family permanency plans and documented progress in electronic charting systems.
- Managed caseload of 100 children in welfare system to provide comprehensive, community-based care.
- Improved staff performance by recreating disciplinary procedures commensurate with level of infraction.
Residential Counselors
New Hope Carolinas Treatment Center
Rock Hill, SC
05.2018 - 07.2021
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Education
Bachelor of Arts - Psychology
Winthrop University
Rock Hill, SC05.2018
Skills
- Managing Case Files
- Records Management
- Interdisciplinary Collaboration
- Case Coordination
Certification
- South Carolina Child Welfare Certified
- CPR Certified
- NVIC- non violent Crisis Intervention
- CPI- Crisis Prevention Institute
Timeline
Child Protective Services Case Manager Supervisor
Department Of Social Services
09.2018 - Current
Residential Counselors
New Hope Carolinas Treatment Center
05.2018 - 07.2021
Bachelor of Arts - Psychology
Winthrop University
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