YaKira Coureton
Norfolk,VA
Summary
Client-focused Aesthetician with a distinguished understanding of skin health. Administer esthetic treatments with precision, care, and minimal discomfort to clients. Passionate, friendly, and personable, with focus on boosting confidence and delivering a excellent client experience!
Overview
9
9
years of professional experience
Work History
Esthetician
The Studio 11Eleven
10.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Customized lash extensions
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Lash Artist
The Esthetic Studio
10.2020 - 11.2022
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
ADP Services Consultant
Adp- Automated Data Processing
08.2020 - 09.2022
- Worked closely with clients post-implementation to ensure ongoing satisfaction and identify potential upselling opportunities for expanded ADP services.
- Managed multiple projects concurrently, maintaining timely delivery of ADP solutions while exceeding client expectations.
- Troubleshot complex issues, implementing effective resolutions that minimized downtime for clients'' HR operations.
- Conducted comprehensive needs assessments, recommending suitable ADP products and services based on client requirements.
- Established long-lasting relationships with clients through regular communication and proactive problem-solving efforts.
- Acted as a liaison between technical teams and non-technical stakeholders during project implementations, ensuring clear communication throughout each phase.
- Enhanced client retention by consistently delivering exceptional customer service and support.
- Shared best practices and created innovative solutions to push user adoption and maximize value of [Product or Service].
- Streamlined payroll processes for clients through efficient implementation of ADP services.
Lead Teller
Wells Fargo
06.2015 - 08.2020
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
- Prevented losses by identifying suspicious activities and escalating concerns according to bank policies and procedures.
- Developed rapport with clientele by delivering personalized services that addressed specific financial needs.
- Implemented security measures to protect sensitive client information and financial assets from potential fraud or theft.
Education
Master Esthetician - Master Aesthetician
The Chrysm Institute of Esthetics
Virginia Beach, VA01.2025
Professional Esthetician - Esthetics
The Chrysm Institute of Esthetics
Virginia Beach, VA10.2023
Associate of Applied Business - Small Business And Entrepreneurship
Tidewater Community College
Norfolk, VA05.2019
High School Diploma -
Booker T Washington High School
Norfolk, VA06.2015
Skills
- High-frequency machine use
- Extractions and pore cleansing
- Skincare product knowledge
- Customized skincare plans
- Sanitization
- Microdermabrasion expertise
- Eyelash extension application
- Scheduling
- VA licensed esthetician
- Superior attention to detail
- Relationship building and management
- Advanced facial techniques
- Galvanic current treatments
- Retail Sales
- Waxing
- Manual lymphatic drainage
- Chemical facial peels
- Ultrasonic skin scrubber
- Public health codes knowledge
- Facial Massage
- Ultrasound
- IPL and LED
- Laser
- Pharmacology
- Microcurrent
Timeline
Esthetician
The Studio 11Eleven
10.2022 - Current
Lash Artist
The Esthetic Studio
10.2020 - 11.2022
ADP Services Consultant
Adp- Automated Data Processing
08.2020 - 09.2022
Lead Teller
Wells Fargo
06.2015 - 08.2020
Master Esthetician - Master Aesthetician
The Chrysm Institute of Esthetics
Professional Esthetician - Esthetics
The Chrysm Institute of Esthetics
Associate of Applied Business - Small Business And Entrepreneurship
Tidewater Community College
High School Diploma -
Booker T Washington High School
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