Yalima Fraga
Miami
Summary
Professional administrative expert prepared for role with history of managing permit applications and ensuring regulatory compliance. Proven track record in supporting project timelines through efficient permit processing and resolving compliance issues. Valued for collaborative approach, adaptability, and commitment to achieving project goals while maintaining high standards.
Overview
12
12
years of professional experience
Work History
Permit Coordinator
Paradise Plumbing, Air & Electric
05.2022 - 04.2024
- Managed permit application submissions, resulting in faster approval times for clients.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Expedited permit approvals by effectively communicating project details to relevant authorities.
- Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
- Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
Project Manager Assistant
American Fire Sprinkler Services - Miami Gardens,
10.2020 - 03.2022
- Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
- Assisted in preparing permit applications, ensuring accuracy and completeness of required documents.
- Coordinate and manage PO and invoices for permit partners.
- Prepared Estimates, Purchase Orders and orders from vendors.
Administrative Assistant &Permit Coordinator
Affordable Air & Heat - Miami, FL
06.2019 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisting customers in obtaining permits for HVAC projects.
Office Manager/Dispatcher Coordinator
LHS NETWROKS
03.2014 - 05.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Front Desk Medical Receptionist
Rose Midwifery Clini
03.2012 - 02.2014
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Education
GED -
College of Lake County
Grayslake, IL02-2012
Skills
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Bilingual
- Problem resolution
- Complaint handling
- Microsoft outlook
- Permit processing
- Microsoft office
- Attention to detail
- Multitasking
Timeline
Permit Coordinator
Paradise Plumbing, Air & Electric
05.2022 - 04.2024
Project Manager Assistant
American Fire Sprinkler Services - Miami Gardens,
10.2020 - 03.2022
Administrative Assistant &Permit Coordinator
Affordable Air & Heat - Miami, FL
06.2019 - 09.2020
Office Manager/Dispatcher Coordinator
LHS NETWROKS
03.2014 - 05.2019
Front Desk Medical Receptionist
Rose Midwifery Clini
03.2012 - 02.2014
GED -
College of Lake County
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