Summary
Overview
Work History
Education
Skills
References
References
Timeline
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Yalliyaha McCants

Goldsboro,NC

Summary

Seeking a dynamic role in a collaborative environment to leverage skills in adaptability and quick decision-making. Proven track record in fast-paced settings, consistently delivering high-quality results under pressure. Committed to continuous improvement and team success through dedication and motivation.

Overview

12
12
years of professional experience

Work History

Donor Center Technician

Freedom Grifols Plasma
02.2023 - Current
  • Promoted to Operations Supervisor Dec 2023 to current
  • Manage and help in all areas ( DCT, Lab and Donor Floor)
  • Have been apart and assisted in FDA audits.
  • Make sure staff is in all areas from open to close per shift.
  • Provide customer service to all donors.
  • Trained in all areas (DCT, Lab, and Phlebotomy)
  • Train current and new employees on current procedures
  • Make sure standard procedure(SOP) is being followed by staff.

Walmart Associate

Walmart
11.2020 - 02.2023
  • Help customers check price of items and/or locate
  • Arrange products on shelves/stocking
  • Completing online orders for customers in a timely fashion
  • Heavy customer service

Waitress

AMC DINE IN THEATER
11.2015 - 04.2018
  • Provides quality customer service.
  • Handle each transaction on with guest.
  • Sell company products such as stubs
  • Handle working in a fast pace environment by self and in team challenges

Package handler

FedEx Ground
05.2014 - 04.2018
  • Unload and loader
  • Worked in teamwork settings and by self
  • IC belt picker and loader
  • Process packages in both Unload and load side
  • Promoted to trainer in 2/2017

Education

Certificate - EKG Monitor Technician

Wayne Community College
Goldsboro, NC
12-2025

Phlebotomy Graduate -

Wayne Community College
Goldsboro, NC
12-2024

Introduction to Social Services and NC Fast(Phase I) Certificate -

Wayne Community College
Goldsboro, NC
11.2022

National Career Readiness Certificate -

Wayne Community College
Goldsboro, NC
12.2021

Diploma - College Prep courses

Edison High School
Edison, NJ

Skills

  • Customer service
  • Employee training
  • Team management
  • FDA compliance
  • Operational oversight
  • Documentation accuracy
  • Patient care
  • Blood collection
  • Team collaboration
  • Quality assurance
  • Equipment maintenance
  • Team leadership
  • Phlebotomy techniques
  • Staff training
  • Compliance adherence

References

References furnished upon request

References

References available upon request.

Timeline

Donor Center Technician

Freedom Grifols Plasma
02.2023 - Current

Walmart Associate

Walmart
11.2020 - 02.2023

Waitress

AMC DINE IN THEATER
11.2015 - 04.2018

Package handler

FedEx Ground
05.2014 - 04.2018

Certificate - EKG Monitor Technician

Wayne Community College

Phlebotomy Graduate -

Wayne Community College

Introduction to Social Services and NC Fast(Phase I) Certificate -

Wayne Community College

National Career Readiness Certificate -

Wayne Community College

Diploma - College Prep courses

Edison High School