NORDIA WILLIAMS-KELLY
McDonough,USA
Summary
Seeking to transition to a formal position in the medical field where experiences gained, and education can be utilized to provide quality patient care as a phlebotomist, and further opportunities for growth.
Overview
29
29
years of professional experience
Work History
Phlebotomist Technician
Freedom/Grifols Plasma
04.2022 - Current
- Identify loads for trucks and ensure all load-related documentation is complete and accurate
- Direct dispatch and route all assigned trucks and ensure loads are received, scheduled, tracked, and invoiced
- Arrange for necessary repairs to restore service and schedules; advise customer of estimated arrival time on assigned load
- Maintain logs of working hours, of vehicle repair status, following all applicable state and federal regulations
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
Owner/Dispatcher
TK & K Transport, LLC
01.2020 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
- Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
Certified Nursing Assistant
Westchester Center For Rehabilitation And Nursing
03.2019 - 06.2019
- Supported needs of approximately 15+ residents under long-term care
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
Caregiver - Stay-At-Home Mom
01.2017 - 01.2019
- Time off taken to care for newborn, and two older elementary school aged kids, 10 and 7 years respectively
Benjamin Saxe - Private Duty, Home Care Nurse
11.2011 - 03.2017
- Provided direct patient care to personal residents according to established care plan and protocol
- Provided various personal care functions, including assessing patient status; assisted with personal hygiene, feeding/nutrition, and daily activities
- Assisted patient gently and respectfully with daily living activities
- Comforted patient and provided reassurance and encouragement
Senior Secretary
Jamaica Government Service
11.1995 - 11.2009
- Provided administrative support to Human Resources/Managerial Departments
- Performed multiple administrative duties including typing of correspondence, minutes, scheduling of meetings, preparation meeting agendas, and documentation for Committee, etc
- Streamlined and re-engineered workflows and process to achieve lean staffing
- Managed special projects requiring cross-functional communications
Education
Patient Care Technician -
Access Careers - Hempstead
Hempstead, NY01.2016
CNA Certification -
Access Careers - Hempstead
Hempstead, NY01.2016
EKG Certification -
Access Careers - Hempstead
Hempstead, NY01.2016
Practical Nursing Diploma -
Doncaster School of Practical Nursing
Doncaster, Kingston06.2008
Secretarial Diploma -
Alpha Business College
Kingston, Jamaica WI05.1995
Skills
- Patient Care & Safety
- Drawing Blood
- Specimen Labeling Procedures
- First Aid & CPR
- Vital Signs
- Patient Hygiene Needs
- Nursing Care
- Activities of Daily Living (ADL) Support
- Linen Replacements
- Bedsore Prevention
- Observation Documentation
- Equipment Inventory Maintenance
- Fleet Dispatching
- Typing Proficiency
- Phone Call Answering
- Filing
Timeline
Phlebotomist Technician
Freedom/Grifols Plasma
04.2022 - Current
Owner/Dispatcher
TK & K Transport, LLC
01.2020 - 01.2022
Certified Nursing Assistant
Westchester Center For Rehabilitation And Nursing
03.2019 - 06.2019
Caregiver - Stay-At-Home Mom
01.2017 - 01.2019
Benjamin Saxe - Private Duty, Home Care Nurse
11.2011 - 03.2017
Senior Secretary
Jamaica Government Service
11.1995 - 11.2009
Patient Care Technician -
Access Careers - Hempstead
CNA Certification -
Access Careers - Hempstead
EKG Certification -
Access Careers - Hempstead
Practical Nursing Diploma -
Doncaster School of Practical Nursing
Secretarial Diploma -
Alpha Business College
Similar Profiles
Italy LittlesItaly Littles
Operations Supervisor at Freedom Plasma/ GrifolsOperations Supervisor at Freedom Plasma/ Grifols
GWENDOLYN BURNSGWENDOLYN BURNS
ASSISTANT MANAGER OF OPERATIONS at Grifols-Freedom PlasmaASSISTANT MANAGER OF OPERATIONS at Grifols-Freedom Plasma
GWENDOLYN BURNSGWENDOLYN BURNS
ASSISTANT MANAGER OF OPERATIONS at Grifols-Freedom PlasmaASSISTANT MANAGER OF OPERATIONS at Grifols-Freedom Plasma
DAJARAE WALKERDAJARAE WALKER
Quality Inspector at WABASHQuality Inspector at WABASH
Luana L. RobledoLuana L. Robledo
After-School Care Provider at Henry County Public SchoolsAfter-School Care Provider at Henry County Public Schools