NORDIA WILLIAMS-KELLY
McDonough,USA
Summary
Seeking to transition to a formal position in the medical field where experiences gained, and education can be utilized to provide quality patient care as a phlebotomist, and further opportunities for growth.
Overview
29
29
years of professional experience
Work History
Phlebotomist Technician
Freedom/Grifols Plasma
Lithonia, GA
04.2022 - Current
- Identify loads for trucks and ensure all load-related documentation is complete and accurate
- Direct dispatch and route all assigned trucks and ensure loads are received, scheduled, tracked, and invoiced
- Arrange for necessary repairs to restore service and schedules; advise customer of estimated arrival time on assigned load
- Maintain logs of working hours, of vehicle repair status, following all applicable state and federal regulations
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
Owner/Dispatcher
TK & K Transport, LLC
McDonough, GA
01.2020 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
- Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
Certified Nursing Assistant
Westchester Center For Rehabilitation And Nursing
Mount Vernon, NY, USA
03.2019 - 06.2019
- Supported needs of approximately 15+ residents under long-term care
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
Caregiver - Stay-At-Home Mom
Mount Vernon, NY, USA
01.2017 - 01.2019
- Time off taken to care for newborn, and two older elementary school aged kids, 10 and 7 years respectively
Benjamin Saxe - Private Duty, Home Care Nurse
11.2011 - 03.2017
- Provided direct patient care to personal residents according to established care plan and protocol
- Provided various personal care functions, including assessing patient status; assisted with personal hygiene, feeding/nutrition, and daily activities
- Assisted patient gently and respectfully with daily living activities
- Comforted patient and provided reassurance and encouragement
Senior Secretary
Jamaica Government Service
Kingston, Jamaica
11.1995 - 11.2009
- Provided administrative support to Human Resources/Managerial Departments
- Performed multiple administrative duties including typing of correspondence, minutes, scheduling of meetings, preparation meeting agendas, and documentation for Committee, etc
- Streamlined and re-engineered workflows and process to achieve lean staffing
- Managed special projects requiring cross-functional communications
Education
Patient Care Technician -
Access Careers - Hempstead
Hempstead, NY01.2016
CNA Certification -
Access Careers - Hempstead
Hempstead, NY01.2016
EKG Certification -
Access Careers - Hempstead
Hempstead, NY01.2016
Practical Nursing Diploma -
Doncaster School of Practical Nursing
Doncaster, Kingston06.2008
Secretarial Diploma -
Alpha Business College
Kingston, Jamaica WI05.1995
Skills
- Patient Care & Safety
- Drawing Blood
- Specimen Labeling Procedures
- First Aid & CPR
- Vital Signs
- Patient Hygiene Needs
- Nursing Care
- Activities of Daily Living (ADL) Support
- Linen Replacements
- Bedsore Prevention
- Observation Documentation
- Equipment Inventory Maintenance
- Fleet Dispatching
- Typing Proficiency
- Phone Call Answering
- Filing
Timeline
Phlebotomist Technician
Freedom/Grifols Plasma
04.2022 - Current
Owner/Dispatcher
TK & K Transport, LLC
01.2020 - 01.2022
Certified Nursing Assistant
Westchester Center For Rehabilitation And Nursing
03.2019 - 06.2019
Caregiver - Stay-At-Home Mom
01.2017 - 01.2019
Benjamin Saxe - Private Duty, Home Care Nurse
11.2011 - 03.2017
Senior Secretary
Jamaica Government Service
11.1995 - 11.2009
Patient Care Technician -
Access Careers - Hempstead
CNA Certification -
Access Careers - Hempstead
EKG Certification -
Access Careers - Hempstead
Practical Nursing Diploma -
Doncaster School of Practical Nursing
Secretarial Diploma -
Alpha Business College