Yalonda Sandefer
Harrison,AR
Summary
Dynamic professional with a proven track record in territory development and customer retention, honed at Pippin Wholesale Company and UNFI. Excelled in new customer solicitation and delivered exceptional customer service, significantly enhancing sales volume. Skilled in recruitment and team building, demonstrating strong communication and cold calling abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Pippin Wholesale Company
Harrison, AR
03.2010 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded quickly to customer inquiries regarding products or services.
- Developed and implemented strategies to increase sales volume.
- Informed regular customers of new products or services and price changes.
- Cold-called prospective customers to provide details on company services or products.
Human Resources Specialist
UNFI, United Natural Foods
Harrison, AR
07.2005 - 01.2010
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Answered the switchboard, developing communication skills and processing incoming company calls.
Education
Associate of Applied Science - Business Administration
North Arkansas College
Harrison, ARSkills
- New customer solicitation
- Territory development
- Cold calling
- Sales development
- Customer retention
- Excellent customer service
Certification
- Dale Carnegie- How To Make Friends And Influence People
- Sales School For Eagles
Timeline
Route Sales Representative
Pippin Wholesale Company
03.2010 - Current
Human Resources Specialist
UNFI, United Natural Foods
07.2005 - 01.2010
Associate of Applied Science - Business Administration
North Arkansas College
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