Steve Johnson
Houston
Summary
Dynamic Route Sales Representative with a proven track record at Ecolab, enhancing revenues through strategic upselling and exceptional customer service. Skilled in route management and customer retention, I excel in identifying client needs and fostering loyalty. My adept problem-solving and sales goal achievements underscore my ability to boost customer satisfaction and drive company growth.
Overview
23
23
years of professional experience
Work History
Route Sales Representative
Ecolab
Houston,Texas
01.1997 - 01.2020
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained positive relationships with customers to promote continued business opportunities.
- Displayed products properly at customer sites and according to company specifications and policies.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Immediately addressed problems with customers to promote speedy resolution.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Operated delivery vehicles safely and efficiently.
Education
Clear Lake High School
Clear Lake,TexasSkills
- Sales Goals
- Customer Retention
- Stock Rotation
- Team Support
- Leads Prospecting
- Route Management
- Route growth
- New customer solicitation
- Customer Service
- Problem-Solving
Timeline
Route Sales Representative
Ecolab
01.1997 - 01.2020
Clear Lake High School