Steve Johnson
Houston
Summary
Dynamic Route Sales Representative with a proven track record at Ecolab, enhancing revenues through strategic upselling and exceptional customer service. Skilled in route management and customer retention, I excel in identifying client needs and fostering loyalty. My adept problem-solving and sales goal achievements underscore my ability to boost customer satisfaction and drive company growth.
Overview
23
23
years of professional experience
Work History
Route Sales Representative
Ecolab
01.1997 - 01.2020
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained positive relationships with customers to promote continued business opportunities.
- Displayed products properly at customer sites and according to company specifications and policies.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Immediately addressed problems with customers to promote speedy resolution.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Operated delivery vehicles safely and efficiently.
Education
Clear Lake High School
Clear Lake,TexasSkills
- Sales Goals
- Customer Retention
- Stock Rotation
- Team Support
- Leads Prospecting
- Route Management
- Route growth
- New customer solicitation
- Customer Service
- Problem-Solving
Timeline
Route Sales Representative
Ecolab
01.1997 - 01.2020
Clear Lake High School
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