Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christal Martinez Ruiz

New Brunswick,NJ

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Packing, Shipping, and Receiving Assembler

Barnes & Noble
Monroe, NJ
11.2019 - 12.2025
  • Reported defective materials to department supervisors for immediate remediation.
  • Prepared documentation to track and report on damaged or missing items.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Maintained accurate records of inventory and shipments.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Compared and verified identifying information of outgoing shipments.
  • Assembled shipping containers with packing materials and products according to customer specifications.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.

Line Lead

Capacity LLC
North Brunswick, NJ
01.2017 - 11.2019
  • Led team meetings to communicate goals, updates, and gather feedback for improvements.
  • Maintained accurate records of daily production numbers and employee attendance.
  • Classified defects from finished orders for record tracking and statistics.
  • Conducted regular audits of equipment, tools, and materials to identify any potential problems or hazards.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Provided technical support and guidance to line workers for troubleshooting equipment issues.
  • Managed shift handover reports, ensuring seamless transitions between production teams.
  • Inspired hard-working and quality-focused production team and maintained discipline through enforcement of company policies.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Education

GED -

New Brunswick Adult Learning Center
New Brunswick, NJ
06-2015

Skills

  • Inventory management
  • Shipping procedures
  • Team leadership
  • Safety compliance
  • Problem solving
  • Employee training
  • Record keeping
  • Customer service
  • Time management

Timeline

Packing, Shipping, and Receiving Assembler

Barnes & Noble
11.2019 - 12.2025

Line Lead

Capacity LLC
01.2017 - 11.2019

GED -

New Brunswick Adult Learning Center

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Christal Martinez Ruiz