YAMELIS FRANCISCO
Orlando,Florida
Summary
Professional with extensive experience in leading enterprise Talent Acquisition Operations, onboarding, and Compliance programs, specializing in Drug & Alcohol testing, background screening, and onboarding compliance. Successfully managed regulatory responses and audits preparation for FAA and TSA, ensuring adherence to complex compliance frameworks while mitigating risks. Currently serves as interim Company Designated Employer Representative (C-DER), overseeing the FAA-mandated Drug & Alcohol program under 14 CFR Part 120 and 49 CFR Part 40, along with enterprise background screening, fingerprinting/CHRC, Rap Back, MVR, onboarding, and domestic and international relocation programs. Directs multiple teams across the organization and serves as a trusted partner to Legal, Corporate Security, and People Business Partners on high-risk compliance matters and sensitive escalations. Recognized for converting regulatory and business requirements into scalable processes and sustainable controls, building strong leaders, and delivering an exceptional candidate and crewmember experience. Oversaw cross-functional teams to enhance operational efficiency and candidate experience, implementing strategic improvements that strengthened compliance systems and processes. Proven ability to translate multi-organizational requirements into effective hiring practices, fostering collaboration across various departments to achieve organizational goals.
Overview
17
17
years of professional experience
Work History
MANAGER, TALENT ACQUISITION OPERATIONS & COMPLIANCE, C-DER
JetBlue Airways
Orlando, Florida
04.2025 - Current
- Lead enterprise Talent Acquisition Operations & Compliance programs spanning Drug & Alcohol, background screening, fingerprinting/CHRC, Rap Back, MVR, onboarding compliance, and domestic and international relocation. Serve as interim Company Designated Employer Representative (C-DER) for the FAA-mandated Drug & Alcohol program, ensuring compliance with 14 CFR Part 120, 49 CFR Part 40, and JetBlue policy, while leading multiple teams across the organization, including supervisors, analysts, coordinators, collectors, and crewmembers who support highly regulated, time-sensitive operations.
- Provide strategic and operational oversight of all Drug & Alcohol testing categories (pre-employment, random, reasonable suspicion, post-accident, return-to-duty, follow-up), regulatory reporting, investigations, and program controls.
- Lead FAA and TSA regulatory responses, investigations, inquiries, audits, and corrective actions, mitigating compliance risk and maintaining regulatory readiness.
- Direct complex candidate and crewmember compliance reviews, including adverse action processes and individualized Fair Chance analyses aligned with federal, state, local, airport, security, and position-specific requirements.
- Translate evolving multi-jurisdictional requirements into compliant, sustainable screening and hiring practices; govern TA compliance systems, workflows, reporting, audit controls, and technology enhancements to strengthen data integrity and decision-making.
- Manage vendor performance across testing, background screening, medical review, laboratories, and fingerprinting; partner with Legal, Crew Relations, People Business Partners, Corporate Security, Risk Management, Finance, Payroll, and operational groups on complex compliance and relocation matters.
MANAGER, BACKGROUNDS & RELOCATIONS
JetBlue Airways
Orlando, Florida
04.2024 - 04.2025
- Led the Backgrounds, Fingerprinting, Relocations, and Onboarding teams with full accountability for operations, compliance, service delivery, team performance, and candidate experience for internal and external candidates.
- Oversaw pre-employment background screening, fingerprinting, onboarding, and airport-security requirements.
- Directed domestic and international relocation operations, including vendor partnerships, policy administration, exceptions, and cost management, partnering with People Business Partners, Legal, Finance, Payroll, and business leaders on tax, immigration, employment, and jurisdiction-specific requirements.
- Developed supervisors and team members across functions and established operational controls, audits, system enhancements, and process improvements that strengthened accuracy, turnaround times, and cost management.
SUPERVISOR, BACKGROUNDS & RELOCATIONS
JetBlue Airways
Orlando, Florida
10.2021 - 04.2024
- Oversaw background screening, fingerprinting verification, relocation, and onboarding activities, leading audits, system implementations, process enhancements, training, development, and employee recognition initiatives with a strong focus on compliance and cost management.
- Restructured team workflows to improve turnaround times, efficiency, service delivery, and candidate experience.
SUPERVISOR, ADMINISTRATIVE
JetBlue Airways
01.2019 - 10.2021
- Managed administrative, financial, and people operations for the international region, including monthly closing, documentation reviews, audits, payroll, invoices, budgets, and reconciliations. Supported new hires, SIDA requests, terminations, and resignations while maintaining leadership and corporate audit readiness.
ACCOUNTING SPECIALIST
JetBlue Airways
01.2011 - 01.2019
- Managed cash reconciliations, invoices, payments, contractual requirements, and compliance with cash management policies. Supported airport and security compliance, medical leaves, new hire health insurance, SIDA requests, work letters, training, and coaching.
ACCOUNTING SPECIALIST, CLINICAL CANCER RESEARCH CENTER
Hackensack University Medical Center
Hackensack, New Jersey
01.2010 - 01.2011
- Managed departmental finances, including clinical study budgets, billing, reconciliations, sponsor relationships, and reporting. Participated in FDA and internal audits and partnered with senior leadership on budgets and expenses.
Education
Bachelor of Science - Business Administration, General Management
Thomas Edison State University
Trenton, New Jerseyassociate degree - Business Administration
Thomas Edison State University
Rutgers University
Skills
- FAA compliance
- Background screening
- Drug testing
- Fingerprinting compliance
- Talent acquisition compliance
- FAA drug testing
- Audit controls
- Relocation management
- Cross functional leadership
- Analytical thinking
- Policy and procedure development
- Coaching and mentoring
- Project management
- Regulatory compliance
- Team leadership
Personal Information
Title: Manager Talent Acquisition Operations & Compliance
Timeline
MANAGER, TALENT ACQUISITION OPERATIONS & COMPLIANCE, C-DER
JetBlue Airways
04.2025 - Current
MANAGER, BACKGROUNDS & RELOCATIONS
JetBlue Airways
04.2024 - 04.2025
SUPERVISOR, BACKGROUNDS & RELOCATIONS
JetBlue Airways
10.2021 - 04.2024
SUPERVISOR, ADMINISTRATIVE
JetBlue Airways
01.2019 - 10.2021
ACCOUNTING SPECIALIST
JetBlue Airways
01.2011 - 01.2019
ACCOUNTING SPECIALIST, CLINICAL CANCER RESEARCH CENTER
Hackensack University Medical Center
01.2010 - 01.2011
Bachelor of Science - Business Administration, General Management
Thomas Edison State University
associate degree - Business Administration
Thomas Edison State University
Rutgers University