Yameshia Holden
Covington,GA
Overview
2027
2027
years of professional experience
Work History
Housekeeper
Self Employed
- Performed thorough cleaning and sanitization of residential spaces to ensure a healthy environment.
- Managed laundry services, including washing, folding, and organizing clothing and linens efficiently.
- Developed customized cleaning schedules based on client preferences and needs for optimal customer satisfaction.
- Assisted clients in organizing personal belongings to enhance living space functionality and aesthetics.
Customer Service
Publix
Covington, GA
09.2024 - Current
- Responsible for assisting customers needs with one on one interaction, responsible for cash/credit card handling, phone and computer skills, documenting and updating system, making sure to greet and welcome all customers
RFP Coordinator
IHG
Alpharetta, GA
01.2016 - 01.2024
- Identified, developed and evaluated marketing strategies, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
- Formulated, directed, or coordinated marketing activities or policies to promote products or services, working with advertising or promotion managers
- Evaluated the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections
- Developed pricing strategies, balancing firm objectives and customer satisfaction
- Compiled lists describing product or service offerings
Insurance Policy Processing Clerk
Ryder
Alpharetta, GA
01.2012 - 01.2016
- Processed and recorded new insurance policies and claims
- Corresponded with insured or agent to obtain information and informed them of account status or changes
- Reviewed and verified data: age, name, address, and principal sum and value of property on insurance applications and policies
- Compared information from application to criteria for policy reinstatement and corresponded with Insurance underwriters
- Updated sales and negotiations on company portal
Education
High school diploma or GED - undefined
Communications
University of Phoenix
01-2016
Associate's degree - Communications
University of Phoenix-Online Campus
Atlanta, GA06-2014
Diploma - undefined
Georgia Piedmont Technical College
Conyers, GA01-2007
Skills
- Lifting 35 lbs repeatedly of merchandise over the course of 8 hours
- Organized and thorough in accounts and data entry Machine Operator, SRG, Pactiv, Bio Lab (2020)
- IOS
- Microsoft Office
- Typing
- Data entry
- Salesforce
- Worked with a team cleaning the warehouse for safety hazards
- Working Directly with the Public
- Efficient problem solving skills
- Excellent cost control skills needed to determine accounts options interest
- Communication skills
- Pricing
- Time management
- Hotel experience
- Product Development
- Ability to work independently and collaboratively with others
- Monitoring the accuracy of the merchandise order per customer
- Organized pallets to be loaded via forklift pickup
- Veterinary clinic
- Customer service
- Manufacturing facility
- Marketing
- Janitorial experience
- Insurance Sales
- Computer operation
- English
- Phone etiquette
- Verified the quality if products to be shipped
- Identifying Objects, Actions, and Events: Categorizing information by: estimating, recognizing differences or similarities, and detecting changes in circumstances or events
- Microsoft Powerpoint
- Proficient in Microsoft Word and Excel
Timeline
Customer Service
Publix
09.2024 - Current
RFP Coordinator
IHG
01.2016 - 01.2024
Insurance Policy Processing Clerk
Ryder
01.2012 - 01.2016
Diploma - undefined
Georgia Piedmont Technical College
Associate's degree - Communications
University of Phoenix-Online Campus
Communications
University of Phoenix
High school diploma or GED - undefined
Housekeeper
Self Employed