Hannah Hutchinson
Fort Collins,CO
Summary
Highly dependable and detail-oriented professional with demonstrated success operating in fast-paced, high-volume environments requiring strong situational awareness, attention to detail, and strict adherence to Standard Operating Procedures (SOPs). Proven ability to interact professionally with the public, de-escalate challenging situations, stay adaptable, and maintain focus under pressure. Physically capable and reliable, with a strong commitment to safety, security, and protecting the traveling public.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Sales Advisor Assistant
Ken's Muffler and Automotive
2024 - Current
- Interacted with a high volume of customers daily, providing clear communication, direction, and issue resolution in a fast-paced environment
- Maintained strong situational awareness while coordinating service operations, ensuring efficient workflow and safety compliance
- Managed scheduling and prioritized tasks under time pressure while maintaining accuracy and professionalism
- Monitored parts inventory and ensured organization, accountability, and readiness for operational needs
- Demonstrated ability to remain calm and professional when handling difficult or frustrated individuals
- Supported safe work practices and adherence to operational procedures
Manager/Attendant
Firehouse Express Carwash (Cobblestone Carwash)
2021 - 2022
- Supervised daily operations in a high-traffic environment, ensuring safety, efficiency, and compliance with established procedures
- Monitored equipment and operations to identify potential issues and prevent safety risks
- Enforced safety protocols and trained staff on proper procedures and operational standards
- Maintained awareness of surroundings to ensure safe movement of vehicles, customers, and employees
- De-escalated customer conflicts and resolved issues professionally and efficiently
- Performed physically demanding tasks including lifting and carrying up to 50+ lbs, and operating equipment
Seasonal Preparator
The Mammoth Site
08.2020 - 12.2020
- Conducted detailed inspection and handling of sensitive materials requiring precision and adherence to procedures
- Operated scanning equipment (Artec Spider) to capture and analyze data
- Maintained high levels of focus and attention to detail in controlled environments
- Led public tours, ensuring safety and compliance with site guidelines
- Monitored guest behavior to maintain a safe and controlled environment
Hostess
The Black Steer
2016 - 2019
- Managed high-volume customer flow while maintaining order and efficiency in a fast-paced environment
- Communicated clearly with customers and staff to maintain smooth operations
- Handled stressful situations with professionalism and composure
- Assisted in resolving customer concerns and maintaining a positive experience
Education
Bachelor of Science - Environmental Geology/Paleontology
Fort Hays State University
Hays, KS2024
High School Diploma -
Loveland High School
Loveland, CO2015
Skills
- Able to stand for extended periods (8 hours)
- Able to lift and carry 50 lbs repeatedly
- Comfortable working in loud, high-traffic, and high-stress environments
- Willing to work shifts, weekends, and holidays
- Strong reliability, attendance, and punctuality
- Ability to follow strict Standard Operating Procedures (SOPs)
- Strong observational and critical thinking skills
Certification
- Automotive Technician Certificate, Front Range Community College - 2015
Timeline
Seasonal Preparator
The Mammoth Site
08.2020 - 12.2020
Sales Advisor Assistant
Ken's Muffler and Automotive
2024 - Current
Manager/Attendant
Firehouse Express Carwash (Cobblestone Carwash)
2021 - 2022
Hostess
The Black Steer
2016 - 2019
Bachelor of Science - Environmental Geology/Paleontology
Fort Hays State University
High School Diploma -
Loveland High School