Yamileth Leon
Denton,TX
Summary
Dynamic Restaurant Manager skilled in optimizing operations and enhancing customer satisfaction. Expertise in staff training, inventory management, and effective scheduling strategies, leading to improved efficiency and increased employee morale. Dedicated to implementing impactful initiatives that drive business growth.
Overview
5
5
years of professional experience
Work History
Whataburger Restaurant Manager
Whataburger
09.2021 - Current
- Managed daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on customer service excellence and operational standards.
- Oversaw inventory management, optimizing supply chain processes to reduce waste.
- Implemented effective scheduling strategies to enhance workforce efficiency during peak hours.
- Developed and executed promotional initiatives, driving increased customer engagement and satisfaction.
- Fostered a positive work environment, enhancing employee morale and retention through recognition programs.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
High School Diploma -
Texas Womens University
Denton TxSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Complaint resolution
- Staff scheduling
- Adaptable
- Employee retention
- Bilingual- Spanish and English
Accomplishments
- Collaborated with Operating Partner in the development of current CRT's and Shift Leads in our store.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Whataburger Restaurant Manager
Whataburger
09.2021 - Current
High School Diploma -
Texas Womens University