Isaiah Headley
Hockley,TX
Summary
Results-driven food service manager with nearly a decade of leadership experience in high-volume restaurant environments. Began career at Sonic at age 16, advancing to management by age 20 and earning an offer for a General Manager position. Transitioned to Whataburger at 21, quickly promoted to Manager within two years, and has successfully led teams for four years. Proven strengths in team leadership, staff training, operational efficiency, safety compliance, and customer service excellence. Known for reliability, strong work ethic, and the ability to motivate teams while maintaining smooth day-to-day operations and meeting performance goals.
Overview
10
10
years of professional experience
Work History
Whataburger Manager
Whatabuger Unit 1059
05.2020 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sonic Manager
Sonic
11.2015 - 05.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
Entry Level Electrical Technician - Trade School: Electrical Technology
National Technical Institute of Houston
Houston, TX04-2024
High School Diploma -
Waller High School
Waller, TX06-2018
Skills
- Financial management
- Verbal and written communication
- Business planning
- Financial records oversight
- Customer relationship management (CRM)
- Vendor management
- Staff training and development
- Trend analysis
- Team leadership
- Emergency response
- Work prioritization
Timeline
Whataburger Manager
Whatabuger Unit 1059
05.2020 - Current
Sonic Manager
Sonic
11.2015 - 05.2020
Entry Level Electrical Technician - Trade School: Electrical Technology
National Technical Institute of Houston
High School Diploma -
Waller High School