Yamileth Reyes
Mechatronics & Robotics Technician
El Paso,TX
Summary
Offering solid foundation in technical principles and commitment to learning and growth in field. Conducts work with focus on understanding technical procedures and applying practical skills in diagnostics and maintenance. Ready to use and develop hands-on abilities and technical acumen in the Senior Mechatronic & Robotics Technician role.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Mechatronicts & Robotics Technician
Amazon
10.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Transportation Associate | L3
Amazon
05.2022 - 10.2023
- Adhere to company rules and regulations and make safety a priority at all times.
- Operate Commercial Motor Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations.
- Comply with company policies, procedures, and DOT regulations.
- Complete driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encountered.
- Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
Process Assistant | L3
Amazon
09.2021 - 05.2022
- Work closely with site leadership to remove any barriers.
- Help manage a team of 25+ associates.
- Developing associates.
- Contribute labor allocation and assign job duties to increase productivity.
- Experience with reporting and recording daily communication.
- Manage buffer, follow FIFO, and keep constant communication between Inbound dock and IB stow.
- Supervise amazon associates and ensure team members are on path at all times by motivating, coaching and providing training as needed in IB Dock.
Travel Specialist
MVM, Inc.
06.2021 - 10.2021
- Provide humble care and service to unaccompanied children and teens.
- Accompany the children/teens on domestic flights and/or via ground transportation to facilities all over the country.
- Manage flight schedules and meal plans for the youths.
- Make sure proper documentation is filled out and signed when handing over custody to the youth's sponsors and/or new facility.
Merchandising Service Associate
Lowe's
06.2017 - 04.2021
- Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications.
- Complete merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards.
- Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time).
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
Credit Card Specialist
Alorica
12.2016 - 05.2017
- Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
- Built strong relationships with customers to increase retention and loyalty.
- Provided exceptional customer service, leading to increased client retention rates and positive referrals from satisfied customers.
Caregiver
Caring Matters
11.2015 - 12.2016
- Providing support for individuals with intellectual and developmental disabilities in their own home or group homes.
- Give medication to our patients and keep detailed logs.
Security Officer
Whelan Security
03.2015 - 11.2015
- Observe and survey the area and provide reporting on activity at your assigned location.
- Provide rapid response in critical situations.
- Read and write detailed reports every hour on the hour.
- Enforce customer procedures, regulations and standards.
Avionic and Survivability Equipment Repairer
Army National Guard
05.2010 - 02.2015
- Maintain, test, troubleshoot and repair communication and radar equipment.
- Install and repair circuits and wiring.
- Calibrate and align equipment components.
- Test and isolate faulty assemblies and components.
- Replace parts, rewire equipment and interconnect components on semiautomatic telephone switchboard.
- Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
Spanish Interpreter
Cyracom International
04.2013 - 05.2014
- Follow CyraCom's interpreter protocols as per CyraCom training, policies, and procedures.
- Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.
- Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
- Maintains confidentiality as per CyraCom Interpreter policies.
Education
High School Diploma -
Citrus Hill High School
Perris, CA01.2010
No Degree - Multidiciplinary Studies
El Paso Community College/UTEP
El Paso, TX 08.2017 - Current
Skills
Bilingual in English and Spanish
Use of digital multimeter
Effective communication and teamwork
Attention to detail
Strong problem-solving skills
Robotic maintenance and troubleshooting
Power Tools and Equipment
Multitasking and organization
Written/Verbal communication
Troubleshooting
Installation and repair
Maintenance and repairs
Preventive Maintenance
Mechanical Knowledge
Documentation and reporting
Work Planning and Prioritization
Heavy lifting
Equipment Repair
Deadline oriented
Relationship building
Safety Equipment
Schematic reading
Blueprint reading
Problem-solving
Personal Information
Title: Transportation Associate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mechatronicts & Robotics Technician
Amazon
10.2023 - Current
Transportation Associate | L3
Amazon
05.2022 - 10.2023
Process Assistant | L3
Amazon
09.2021 - 05.2022
Travel Specialist
MVM, Inc.
06.2021 - 10.2021
No Degree - Multidiciplinary Studies
El Paso Community College/UTEP
08.2017 - Current
Merchandising Service Associate
Lowe's
06.2017 - 04.2021
Credit Card Specialist
Alorica
12.2016 - 05.2017
Caregiver
Caring Matters
11.2015 - 12.2016
Security Officer
Whelan Security
03.2015 - 11.2015
Spanish Interpreter
Cyracom International
04.2013 - 05.2014
Avionic and Survivability Equipment Repairer
Army National Guard
05.2010 - 02.2015
High School Diploma -
Citrus Hill High School
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